Field Access Manager – Diabetes

This is a fully remote position, open to applicants in Kansas, +1 more state.

📋 Description

• Serve as the primary point of contact at specified accounts, offering account management assistance to healthcare professionals and their teams on behalf of patients.

• Educate accounts regarding the Patient Services program, the regional payer environment, and access to pharmacy channels.

• Coordinate pull-through initiatives for prescribed products across HUB, specialty pharmacy, and other channels once HIPAA consent is obtained.

• Act as the main representative of Patient Services platforms within designated healthcare professional offices.

• Collaborate with internal and external partners to enhance patient access to products.

• Foster advocacy within healthcare professional offices and inform staff about access and payer approval procedures.

• Recognize access challenges and spotlight healthcare professional actions that promote patient access to therapy.

• Offer educational materials supporting prior authorizations, appeals, specialty pharmacy, and access-related issues.

• Oversee the utilization of patient service platforms and manage annual pharmacy reauthorizations.

• Work in conjunction with Sales, Market Access, Patient Services, Strategic Accounts, and other collaborators.

• Identify and tackle urgent market development and implementation efforts aimed at eliminating access barriers and enhancing adherence.

• Develop and implement strategic business plans for key accounts and market access initiatives.

• Keep up-to-date with national, regional, and local payer landscapes, specialty pharmacy, formularies, and utilization management criteria.

• Provide field insights that support access and patient/payer support programs.

• Anticipate, navigate, and resolve account and patient access challenges.

• Exhibit a dedication to diversity, equity, and inclusion.

• Carry out additional duties as assigned.

⛳️ Requirements

• A bachelor's degree is required.

• Over 10 years of experience in the pharmaceutical industry with a focus on payer policy and patient access.

• At least 5 years of experience in benefit verifications and/or prior-authorization requirements or equivalent patient access experience.

• Familiarity with CMS policies and processes, including Medicare Parts B & D.

• Understanding of specialty markets, HUB/reimbursement services, and patient access programs.

• In-depth knowledge of specialty product access/reimbursement processes and Patient Support Services programs.

• Strong analytical capabilities to evaluate market dynamics, competitor activities, and ongoing diabetes monitoring trends.

• Competence in collecting and interpreting data to inform regional strategy, including HUB and patient claims data.

• Awareness of Integrated Delivery Networks/Integrated Health Systems.

• Proficient in Microsoft applications and capable of conducting virtual meetings via Microsoft Teams.

• Excellent organizational and problem-solving abilities, with a knack for managing multiple priorities.

• Demonstrated success in a cross-functional working environment.

• Ability to deliver impactful educational presentations.

• Strong familiarity with Veeva systems.

• Experience in Pediatric Endocrinology and/or Endocrinology is preferred.

• Prior experience in an Access/Reimbursement role during a product launch is advantageous.

• Previous experience in the biopharmaceutical industry in product marketing, managed care, field sales, case management, or large healthcare practice is a plus.

🏝️ Benefits

• Competitive salaries and comprehensive benefits.

• Reasonable accommodations provided during the interview and hiring process upon request.

• An inclusive and diverse workplace.