Field Access Manager

This is a fully remote position, open to applicants in Louisiana, +1 more state.

📋 Description

• Act as a subject-matter expert on access-related topics for healthcare professionals and organizations.

• Collaborate with patient support, market access, field sales, and other internal teams to ensure timely patient access to therapies.

• Deliver approved education on access and coverage issues to designated accounts within a specified geographical area.

• Assess access challenges and serve as the local access resource for healthcare providers, field personnel, and regional management.

• Work with the access hub on individual patient cases, providing patient access and coverage support, hub enrollment, and overall coordination.

• Educate healthcare provider offices regarding benefit verification, prior authorization, appeals, patient support programs, payer coverage, and access resources.

• Examine access patterns and monitor payer trends to tackle access barriers effectively.

• Identify and mitigate barriers to patient access while enhancing patient satisfaction.

• Foster collaborative relationships with internal stakeholders.

• Supply access information and education to healthcare provider offices and field teams.

• Escalate and manage access issues with third-party entities, including hub vendors.

• Provide education and assistance regarding specialty pharmacy matters.

• Clarify product coverage in relation to commercial, Medicare, and Medicaid benefit structures.

• Respond to payer-specific coverage and access inquiries.

• Maintain up-to-date knowledge of regional and national market dynamics and payer coverage policies.

• Educate and inform healthcare providers about changes in private and public payer coverage that impact patient access.

• Support product access through compliant payer coverage expertise.

• Educate healthcare provider offices on product hub programs, patient support options, financial assistance, and hub resources.

• Participate in national and regional meetings.

⛳️ Requirements

• Bachelor’s Degree.

• At least 7 years of experience in patient support, pharmaceutical/healthcare sales or operations, or reimbursement support.

• Strong understanding of health insurance frameworks, including Medicare Part B, Medicaid, and commercial insurance.

• Familiarity with benefit verification, prior authorization, and appeal processes.

• Expertise in pharmaceutical compliance and HIPAA regulations concerning patient confidentiality.

• Sound knowledge of hub and patient support activities.

• Ability to handle multiple priorities in a remote setting.

• Willingness to travel 20–25% of the time.

• Must reside in the New Orleans area or the assigned territory/metro area.

• Capability to collaborate with sales representatives, sales leadership, and internal colleagues.

• Must be at least 21 years of age.

• Possess a valid driver’s license and maintain a clean driving record.

• Exceptional interpersonal and communication skills.

• Ability to engage and influence various stakeholders across teams and disciplines.

• Experience in the pharmaceutical industry is highly preferred.

• Understanding of healthcare provider office workflows, prescription processes, and clinic operations.

• Experience in pulmonology is preferred.

• No visa sponsorship available.

• Open to residents of the US and Puerto Rico only.

🏝️ Benefits

• Annual bonus and long-term incentive, if applicable.

• Medical, dental, and vision healthcare coverage.

• Additional insurance benefits for employees and their families.

• Retirement benefits, including a 401(k) plan.

• Paid holidays.

• Vacation time.

• Compassionate leave.

• Sick leave.