Farmer Account Executive

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Identify solutions and products that provide additional value for clients to create upselling opportunities.

• Collaborate with the squad to develop plans for renewals and expansions.

• Maintain a healthy renewal rate while enhancing customer lifetime value (LTV).

• Establish and nurture strong relationships with the customer base.

• Ensure ongoing customer satisfaction, addressing requests and resolving issues effectively.

• Engage in performance optimization discussions between the project team and clients within the designated portfolio.

• Keep the consultancy’s internal tracking systems updated with the outcomes generated by clients.

• Work alongside the onboarding, customer success, and technical support teams to optimize retention.

⛳️ Requirements

• Proficient in developing and enhancing strategic relationships.

• Strong understanding of sales techniques and methodologies, including SPIN Selling.

• Proactive in spotting opportunities for process and strategy improvements.

• Highly organized with the capability to manage numerous projects and simultaneous requests.

🏝️ Benefits

• Competitive base salary plus commission.

• Independent contractor arrangement (PJ).

• Fully remote work environment.