Farmer, Account Executive

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Generate upselling opportunities by pinpointing solutions and products that can enhance customer value.

• Collaborate closely with the team to formulate renewal and expansion strategies, ensuring a robust renewal rate and increased LTV.

• Foster and sustain strong relationships with the customer base, guaranteeing ongoing satisfaction and prompt resolution of requests or issues.

• Actively engage in the project team's performance optimization discussions with all customers in the portfolio.

• Keep the consultancy's internal tracking systems updated with the outcomes achieved by customers.

• Partner with the onboarding, customer success, and technical support teams to optimize retention.

⛳️ Requirements

• Skilled in establishing and enhancing strategic relationships.

• Knowledgeable in sales techniques and methodologies, including SPIN Selling.

• Proactive in spotting opportunities to refine processes and strategies.

• Well-organized and capable of handling multiple projects and competing priorities.

🏝️ Benefits

• Competitive base salary along with commission.

• Contractor engagement (PJ).

• Fully remote work.