Faculty Success – Instructional Designer

This is a fully remote position, open to applicants in United States.

📋 Description

• Engage in discovery discussions and product demonstrations with educators.

• Comprehend educators’ current teaching methodologies, goals, and how Classavo can assist.

• Adapt existing course materials and teaching strategies into the Classavo platform.

• Oversee professor onboarding, course configuration, instructional design, and training sessions.

• Support professors in executing successful course launches.

• Manage implementation schedules, commitments, and any potential challenges.

• Provide post-launch support to professors and promote successful adoption.

• Identify opportunities for enhancement and expansion of successful Classavo courses.

• Resolve issues and coordinate additional assistance with the Classavo team.

• Take ownership of professor success from initial contact through to successful adoption.

• Collaborate closely with professors, the sales team, and the wider Classavo team.

⛳️ Requirements

• Ideal candidates will have experience in instructional design along with roles in sales, customer success, implementation, or other client-facing positions.

• A solid understanding of educational culture and the thought processes, work styles, and decision-making of educators is essential.

• Excellent communication, presentation, and relationship-building abilities are required.

• Familiarity with software or technology is necessary.

• Must be able to quickly grasp new technology, explain it clearly, and instill confidence in educators using it.

• Experience with LMS platforms or EdTech is advantageous.

• Background in instructional design, curriculum development, or learning design is beneficial.

• Experience in sales, customer success, implementation, training, or another client-facing role is a plus.

• Classroom teaching experience in K–12 or higher education is favorable.

• A strong desire to thrive in an entrepreneurial setting is important.

• Ability to manage multiple professors, deadlines, and obligations is required.

• Proficiency in effectively troubleshooting software issues is necessary.

• Candidates must complete a brief practical exercise during the interview process.

• Submission of a 3–5 minute Loom video along with the application is required.

🏝️ Benefits

• Opportunity to work in a dynamic and innovative environment.

• Chance to collaborate with a diverse team of professionals.

• Professional development and growth opportunities.