Facilities Management Director

This is a fully remote position, open to applicants in Missouri.

📋 Description

• Guide and mentor a remote team of facilities management and engineering experts across various client locations.

• Ensure a high standard of service excellence, outstanding service delivery, and superior customer experiences across a widespread US site portfolio.

• Act as a strategic liaison and main regional contact for clients at their properties.

• Manage CMMS operations throughout the region.

• Supervise facility condition evaluations, building-system assessments, and meticulous financial record management.

• Collaborate with Account Directors to provide integrated maintenance and repair services, workplace experience initiatives, succession planning, and client assistance.

• Assess and monitor vendor performance in relation to client expectations and contractual commitments.

• Propel client satisfaction initiatives, resolve issues, and implement strategies for continuous improvement.

• Work alongside Site Engineering, Engineering, PDS, MAC, and OP teams to enhance asset management and address work orders.

• Assist in the development and management of the capital budget while supporting both short- and long-term strategic client projects.

⛳️ Requirements

• Over 10 years of progressive experience in facilities management.

• At least 2 years in a director-level role.

• Bachelor's degree in Facilities Management, Engineering, Business Administration, or a related field, or equivalent educational and professional experience.

• Proficient knowledge of facilities maintenance and operations, including HVAC systems, electrical systems, telecommunications infrastructure, furniture management, and building energy management systems.

• Experience in managing extensive facilities maintenance operations and soft services across multiple locations.

• Expertise in vendor management, contract administration, and oversight of lease portfolios.

• Background in expense management, budget development and monitoring, and financial reporting for facilities operations.

• Experience in capital planning processes and the execution of capital improvement projects.

• Strong customer service focus and client relationship management skills.

• Excellent organizational, leadership, and team management abilities.

• Must possess authorization to work in the United States without requiring visa sponsorship.

• Preferred: experience in managing corporate and manufacturing environments.

• Preferred: experience with subtenant relationships and complex lease portfolios.

• Preferred: advanced data analysis skills and data-driven operational insights.

• Preferred: familiarity with lease management systems and processes.

• Preferred: FMP, CFM, or similar professional certifications.

• Preferred: experience with enterprise-level CMMS platforms and system optimization.

• Preferred: achievement of KPIs in multi-site facilities management.

🏝️ Benefits

• 401(k) plan with company matching contributions.

• Comprehensive Medical, Dental & Vision Care.

• Paid parental leave at 100% of salary.

• Paid Time Off and Company Holidays.

• Early access to earned wages through Daily Pay.

• Primarily remote work flexibility.

• Opportunities for professional growth and development.