Expert Business Analyst – Consumer, AI

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Act as the main analytics resource for the Consumer & AI segment.

• Link advancements in Artificial Intelligence to products within the Neon ecosystem, including the app Home and Experimentation Platforms.

• Examine customer behavior on the app Home and assist in prioritizing components based on lifetime value.

• Monitor cross-functional institutional metrics, such as WTU and NPS.

• Organize, refine, and advocate for the A/B testing framework.

• Establish impact measurement methodologies for product and AI initiatives.

• Aid technical teams in monitoring platform and design system metrics, along with performance dashboards.

• Extract, cleanse, and model extensive volumes of intricate data using SQL.

• Utilize statistical methods, including sample size, significance, and margin-of-error calculations.

• Create, validate, and present complex financial feasibility analyses to leadership.

• Relate product and AI initiatives to LTV, CAC, margin, and churn.

• Perform in-depth analyses and set up performance dashboard governance for the executive committee.

• Convert complex metrics and data into actionable strategic narratives.

• Develop automation solutions for the routine collection and processing of data.

• Mentor and support a junior analyst, providing influence-based leadership without direct management responsibilities.

⛳️ Requirements

• Over 7 years of experience in Business Analysis, Analytics, or Strategic Planning within technology or digital product sectors.

• Advanced skills in extracting, manipulating, and modeling complex data from raw sources.

• Practical experience using AI tools and concepts to enhance analytics workflows.

• Hands-on involvement in designing, executing, and statistically evaluating A/B tests and other experimentation methods.

• Comprehensive understanding of P&L, LTV, CAC, churn, and product metrics such as WTU and NPS.

• Capability to structure complex scenarios, prioritize actions, and transform data into strategic presentations for C-level executives and senior leadership.

• Independent, proactive, and adaptable profile, capable of fostering alignment across multidisciplinary teams and guiding or mentoring junior analysts.

• Knowledge of Python or R for predictive modeling and advanced statistical analysis.

• Strong grasp of P&L and the key drivers of financial performance, linking product metrics to business sustainability.

• Experience in financial services, with a background in fintech, banks, or strategic consulting considered a plus.

🏝️ Benefits

• Fully remote work model, with team meet-ups every three months in São Paulo.

• Allowance towards the acquisition of a home office kit.

• Partnership with coworking spaces.

• iFood Benefits card providing meal, food, and mobility allowances.

• Gympass with access to a network of gyms and online classes.

• Daycare or nanny allowance.

• Extended parental leave.

• Medical and dental insurance.

• Open English packages with exclusive class options and discounts for Neowners and their dependents.

• Discounts on MBAs and specialization programs at USP ESALQ.