Experience Intelligence & Enablement Manager

This is a fully remote position, open to applicants in Alabama, +32 more states.

📋 Description

• Lead the analysis of enterprise listening data obtained from surveys, focus groups, and various feedback channels.

• Identify significant themes, trends, risks, drivers, and disparities within the teammate experience.

• Integrate both quantitative and qualitative data to create coherent insights at the enterprise level.

• Transform complex data into actionable intelligence that informs organizational priorities and opportunities.

• Develop structured frameworks to ensure consistent interpretation of results across listening initiatives.

• Create presentations, reports, and visual materials that are suitable for executive-level audiences.

• Utilize data visualization and storytelling principles to effectively communicate with senior leaders, clinical teams, and frontline teammates.

• Collaborate with Benefits, Nursing, Learning & Development, HR, Operations, and other cross-functional teams.

• Advise leaders on priorities, trade-offs, and opportunities based on data insights without direct responsibility for execution.

• Maintain expertise in employee experience frameworks, listening strategies, and relevant industry trends.

• Combine external research and benchmarking with internal data to generate integrated insights and comprehensive enterprise reports.

• Establish standards, templates, and methodologies for generating insights and reporting.

• Continuously enhance data synthesis, visualization, and communication strategies through stakeholder feedback and emerging best practices.

• Potentially travel within the enterprise and work weekends or varied hours to meet project deadlines.

⛳️ Requirements

• Bachelor’s degree in a relevant field.

• Over 5 years of experience in analytics, employee experience, consulting, or program management.

• Understanding of employee experience frameworks, engagement drivers, and organizational culture.

• Familiarity with survey data, qualitative feedback analysis, and research methodologies.

• Knowledge of data privacy, confidentiality standards, and ethical management of employee information.

• Strong analytical and critical thinking capabilities, with the ability to synthesize complex data effectively.

• Advanced skills in presentation and storytelling, including data visualization and graphic design.

• Excellent stakeholder management and cross-functional collaboration abilities.

• Exceptional communication skills with the capacity to translate data into clear, actionable narratives.

• Proficient in time management and prioritizing multiple initiatives.

• Ability to convert data into clear, actionable guidance for leaders.

• Capacity to influence without authority and act as a trusted advisor.

• Skill in simplifying complex concepts for a variety of audiences.

• Ability to maintain confidentiality and uphold data integrity.

• Commitment to continuous improvement of processes, frameworks, and insight generation methods.

• Willingness to travel to different locations within the enterprise as necessary.

• Preferred: Master’s degree in HR, Organizational Psychology, Analytics, or a related discipline.

• Preferred: Experience with enterprise survey data and listening strategies.

• Preferred: Proficiency in synthesizing qualitative and quantitative data into actionable insights.

• Preferred: Experience presenting to senior executives or governance committees.

• Preferred: Background in healthcare, clinical operations, or large multi-site systems.

• Preferred: Familiarity with survey and analytics platforms such as Perceptyx, Qualtrics, and dashboarding tools.

• Preferred: Strong expertise in data visualization and reporting tools.

• Preferred: Knowledge of external benchmarking and research synthesis.

🏝️ Benefits

• Comprehensive Total Rewards benefits and well-being programs.

• Competitive compensation package.

• Generous retirement offerings.

• Career development programs to enhance professional growth.

• Premium pay opportunities such as shift and on-call pay depending on the teammate's role.

• Incentive pay available for select positions.

• Potential for annual salary increases based on performance.

• Paid Time Off programs for work-life balance.

• Medical, dental, vision, life, and Short- and Long-Term Disability benefits.

• Flexible Spending Accounts for qualified health care and dependent care expenses.

• Adoption assistance programs.

• Paid parental leave for new parents.

• Defined contribution retirement plans with employer matching contributions.

• Additional financial wellness programs.

• Educational Assistance Program to support continued learning.

• Reasonable accommodations provided for individuals with disabilities.