Executive Director / Vice President, General Partner – Biopharma

This is a fully remote position, open to applicants in California, +4 more states.

📋 Description

• Provide strategic guidance across designated developing partnership accounts

• Collaborate with a commercial Group Leader to accelerate growth and integrate biopharmaceutical customers into strategic partnership accounts

• Offer consultation, direction, and leadership to functional leads and team members

• Propel commercial growth, ensure delivery excellence, maintain consistency, quality, innovation, and learning within the portfolio

• Meet operational, commercial, and financial objectives

• Act as the executive liaison with clients and internal departments

• Assist clients and sponsors in comprehending how clinical development services facilitate the quicker delivery of transformative therapies

• Nurture and enhance senior-level account relationships and customer loyalty

• Engage clients with industry insights, pinpoint challenges, and propose proactive solutions

• Facilitate interactions between executive sponsors and senior leadership at Thermo Fisher

• Identify areas within accounts for expansion and bolster client advocacy

• Lead account teams to meet targets across CDSD and CRG business units

• Serve as the primary point of contact for internal and external communications within CRG

• Coordinate stakeholders across CRG, PSG, TMO, Finance, Legal, Sales, Operational Delivery, and Governance

• Mentor teams and engage in proposals and bid defenses

• Oversee partnership pursuits and maintain active account strategies

• Formulate growth strategies and implement account development plans across CRG and PSG

• Create innovative commercial solutions, financial incentive frameworks, and operational models

• Address financial, operational, relationship, and quality issues

• Advocate for operational quality and efficiency while optimizing operating models

• Identify customer needs to guide innovation and investment strategies

• Recruit, train, and manage a high-performing account team

• Promote accountability, client advocacy, and innovative problem solving using the Challenger methodology

• Enforce Salesforce utilization and sales administrative responsibilities

⛳️ Requirements

• A bachelor's degree in business administration, sales, or a related discipline is the minimum educational requirement

• An MBA or advanced degree is preferred

• 15+ years of relevant experience

• Strong preference for experience within a CRO, Pharmaceutical, or Medical Device sales sector

• 5+ years of experience in sales or general management

• Proven sales track record with extensive global responsibility and account management

• Demonstrated success in a similar commercial leadership role that consistently met and exceeded commercial objectives

• Comprehensive knowledge of the CRO industry and clinical trial processes, including regulatory requirements and best practices

• Strong grasp of complex technical requirements and the ability to communicate technical information to both technical and non-technical audiences

• Proven capability to build and cultivate high-performing teams

• Excellent leadership and communication skills; adept at collaborating, cultivating, and influencing stakeholders across various functions and levels

• Executive presence and the ability to establish senior-level customer relationships

• Strong judgment, problem-solving, decision-making, critical thinking, analytical skills, and business acumen

• Ability to contribute to strategic discussions while remaining focused on operational execution details

• Skill in identifying customer challenges and gaps, designing tailored solutions, and influencing customer behavior and the purchasing process

• Proficient in management, planning, organizing, resourcing, and prioritization

• High tolerance for ambiguity and the ability to navigate complex situations

• Strong communication and negotiation skills

• Capability to manage complex situations and multiple responsibilities concurrently

• Demonstrated analytical abilities and sound judgment

• Ability to quickly establish credibility and strong relationships at all levels

• Strategic thinker with the capability to devise innovative enterprise-level solutions

• Ability to embody Thermo Fisher values: Integrity, Intensity, Innovation, and Involvement

• Competency in accessing and utilizing both in-house and third-party software

• Regular and consistent attendance is required

• Willingness to travel, both domestically and internationally

• Ability to lift and transport items such as luggage and laptops, up to 15–20 lbs.

🏝️ Benefits

• Variable annual bonus based on company, team, and/or individual performance outcomes

• Options for national medical and dental plans, along with a national vision plan, including health incentive programs

• Employee assistance and family support services

• Commuter benefits available

• Tuition reimbursement offered

• Minimum of 120 hours of paid time off (PTO)

• 10 paid holidays each year

• Paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave)

• Accident and life insurance coverage

• Short- and long-term disability benefits

• 401(k) U.S. retirement savings plan

• Employees’ Stock Purchase Plan (ESPP) allowing stock purchase at a discount