Executive Director – Consumer Health Partnerships

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Identify and prioritize key high-value partners within the digital health, telehealth, and direct-to-consumer ecosystems.

• Source and assess opportunities based on potential for growth, brand strength, and strategic alignment.

• Manage the complete business development process from initial contact to closing.

• Develop value propositions customized to specific partner use cases.

• Conduct executive discussions and navigate complex negotiations.

• Design innovative commercial models, encompassing pricing, terms, and partnership structures.

• Collaborate with clinical, legal, and compliance teams to finalize deals.

• Direct the integration strategy alongside product and IT teams.

• Ensure smooth onboarding and readiness for market launch.

• Achieve successful launches with clear accountability for performance metrics.

• Cultivate and expand executive-level partner relationships.

• Propel growth, optimization, and new use cases throughout accounts.

• Oversee renewals, expansions, and strategies for long-term partnerships.

• Develop repeatable playbooks and scalable models for partnerships.

• Work collaboratively across divisions, national accounts, and IT in a matrixed organization.

• Define the future commercial strategy for consumer health.

• Meet sales goals in designated accounts or territories.

• Create presentations and facilitate client meetings.

• Act as the primary point of contact for Consumer Health regarding API interfaces, pricing models, and strategic terms.

• Achieve growth targets for Consumer Health.

• Communicate Labcorp’s strategy, plans, initiatives, successes, and challenges related to consumer testing.

• Build significant account relationships and identify value-added services to enhance market share and retention.

• Maintain in-depth knowledge of the market, industry, competitive landscape, current trends, and competitor activities.

• Manage ongoing account responsibilities for assigned Consumer Health partners, including volume and revenue commitments, retention, and growth.

• Lead regular partner business reviews and collaborative growth planning with partner executives.

• Take ownership of accounts from the Program Director, Consumer Health, following customer onboarding and coordinate service escalations.

• Drive the development and execution of partnerships and client relationships to broaden direct-to-consumer diagnostic testing.

• Identify, assess, and scale partnerships with digital health companies, telehealth platforms, health systems, and emerging consumer health entities.

• Explore new opportunities and forge partnerships that extend Labcorp’s diagnostic capabilities into evolving consumer care models.

• Position Labcorp as a preferred collaborator in digital-first healthcare ecosystems.

• Manage partnerships with DTC players and share responsibility for enterprise relationships with Divisions, National Accounts, and IT.

⛳️ Requirements

• Bachelor's degree.

• 7 years of experience in healthcare, digital health, or diagnostics sectors.

• Proven ability to drive results in a matrixed organization.

• Self-motivated individual capable of balancing strategic thinking.

• Familiarity with AI tools to enhance client research, value proposition development, and customization of partnership approaches.

• Experience in designing and selling integrated programs that combine consumer solutions and services.

• Proficient in engaging with executive-level customers and managing relationships with partner commercial and C-suite stakeholders.

• Comprehensive account management skills covering the entire lifecycle, including business reviews, performance management, renewals, and escalations.

• Business development expertise throughout the full cycle, from prospecting and value proposition creation to negotiation, commercial structuring, and closure.

• Preferred: At least 1 year of experience working with digital health companies, telehealth platforms, functional health groups, or consumer healthcare models.

• Preferred: At least 1 year of working knowledge of healthcare delivery models, including value-based care, managed care, and consumer engagement strategies.

• Preferred: At least 1 year of experience with diagnostics, laboratory services, or healthcare data integration.

🏝️ Benefits

• Annual bonus under the Labcorp Bonus Plan.

• Discretionary short- and long-term incentive packages.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Short-term disability (STD) and long-term disability (LTD).

• 401(k) plan.

• Paid Time Off (PTO) or Flexible Time Off (FTO).

• Tuition Reimbursement.

• Employee Stock Purchase Plan.