Executive Director, Consumer Health Partnerships

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Identify and prioritize high-impact partners within the digital health, telehealth, and direct-to-consumer landscapes.

• Source and assess opportunities based on growth potential, brand equity, and strategic alignment.

• Manage the comprehensive business development process from initial contact to closure.

• Develop tailored value propositions for each partner.

• Lead high-level discussions and intricate negotiations.

• Design innovative commercial structures, including pricing strategies, terms, and partnerships.

• Collaborate with clinical, legal, and compliance teams to finalize agreements.

• Direct integration strategies alongside product and IT teams.

• Ensure successful onboarding and readiness for market launch.

• Achieve successful product launches with defined performance accountability.

• Cultivate and enhance executive-level partner relationships.

• Propel account growth, optimization, new use cases, renewals, and expansions.

• Create standardized playbooks and scalable partnership frameworks.

• Work collaboratively across divisions, national accounts, and IT in a matrixed environment.

• Establish future commercial strategies for consumer health.

• Meet sales and growth targets for Consumer Health within designated accounts or territories.

• Prepare presentations and lead client discussions.

• Act as the primary contact for Consumer Health concerning API interfaces, pricing models, and strategic agreements.

• Communicate Labcorp’s consumer testing strategies, plans, initiatives, successes, and challenges.

• Build and maintain high-level account relationships while identifying value-added services.

• Stay informed about market dynamics, industry trends, competitive landscapes, and competitor activities.

• Manage accounts for assigned Consumer Health partners, including overseeing volume and revenue commitments, retention, and growth.

• Conduct regular partner business reviews and collaborative growth planning sessions.

• Take ownership of accounts post-customer onboarding and manage service escalations.

• Develop and implement partnerships that broaden the reach and impact of direct-to-consumer diagnostic testing.

• Identify, evaluate, and scale partnerships with digital health companies, telehealth platforms, health systems, and emerging players in consumer health.

• Position Labcorp as a preferred partner in digital-first healthcare ecosystems.

• Manage partnerships with direct-to-consumer entities and share enterprise relationship responsibilities with Divisions, National Accounts, and IT.

⛳️ Requirements

• Bachelor’s degree.

• 7 years of experience in the healthcare, digital health, or diagnostics sectors.

• At least 1 year of experience collaborating with digital health companies, telehealth platforms, functional health groups, or consumer healthcare models.

• A minimum of 1 year of practical knowledge regarding healthcare delivery models, including value-based care, managed care, and consumer engagement strategies.

• At least 1 year of experience in diagnostics, laboratory services, or healthcare data integration.

• Proven ability to drive results within a matrixed organization.

• Self-motivated individual capable of balancing strategic thinking.

• Understanding and application of AI in daily tasks to enhance client research, value proposition development, and customized partnership strategies.

• Experience in designing and marketing integrated programs that bundle consumer solutions and services.

• Expertise in executive-level customer engagement and relationship management with partner commercial and C-suite stakeholders.

• Comprehensive account management experience, including business reviews, performance management, renewals, and escalation handling.

• Full-cycle business development experience, from prospecting and developing value propositions to negotiation, commercial structuring, and closing deals.

🏝️ Benefits

• Annual bonus under the Labcorp Bonus Plan.

• Discretionary short- and long-term incentive packages may be available.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Short-term and long-term disability coverage.

• 401(k) retirement plan.

• Paid Time Off (PTO) or Flexible Time Off (FTO).

• Tuition Reimbursement program.

• Employee Stock Purchase Plan.