Executive Assistant

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Act as a reliable and proactive executive support partner for business owners and executives.

• Facilitate weekly client meetings to discuss delegated tasks, support priorities, upcoming requirements, and ensure follow-through.

• Develop and maintain client Action Plans, translating executive support needs into clear and actionable priorities.

• Collaborate with the Implementer to plan, assign, and manage client tasks.

• Identify challenges, bottlenecks, and opportunities to enhance efficiency for executives.

• Design and enhance executive support systems, processes, and workflows.

• Utilize AI, automation, and technology to boost efficiency.

• Oversee executive support projects, deadlines, recurring workflows, and delegated tasks.

• Anticipate future needs and suggest ways Delegate can enhance support.

• Track client retainer usage to ensure hours are allocated strategically and effectively.

• Maintain proactive communication with clients and team members, addressing issues before they escalate.

• Ensure that tasks are completed accurately, punctually, and in line with Delegate’s standards.

• Carry out administrative and project-based tasks, including calendar and inbox management, scheduling, research, travel arrangements, communications, and other executive support duties.

• Keep client documentation, systems, and processes organized and up to date.

• Embody Delegate Solutions’ brand and values in all client interactions.

⛳️ Requirements

• A minimum of 3 years of experience in executive support, operations, project management, client success, business management, or a related field.

• Proven experience supporting executives, business owners, or senior leaders.

• Skilled in managing multiple priorities, projects, or stakeholders.

• Demonstrated capability to identify issues, propose solutions, and independently advance tasks.

• Background in process improvement, workflow development, project coordination, or operational support.

• Outstanding written and verbal communication abilities.

• Strong critical thinking, organizational, and time-management capabilities.

• Confidence in communicating with senior-level clients.

• Strong aptitude for technology and the ability to quickly learn new systems.

• Experience working in a remote or virtual setting.

• Proficiency in Microsoft 365 and/or Google Workspace.

• Access to reliable high-speed internet and necessary home-office equipment.

• Availability from Monday to Friday, 9 AM to 5 PM ET.

• Highly preferred: experience supporting a CEO, founder, entrepreneur, or leadership team.

• Highly preferred: experience in operations or project management.

• Highly preferred: experience managing multiple client accounts.

• Highly preferred: experience in creating or enhancing business processes.

• Highly preferred: experience with Asana, ClickUp, or similar project management software.

• Highly preferred: experience using AI and automation to enhance productivity and workflows.

🏝️ Benefits

• Paid Time Off (PTO)

• 401(k) plan

• Short-Term Disability coverage

• Long-Term Disability coverage

• Supplemental Life Insurance

• 100% Remote Work