
Event Setup Specialist
Posted Oct 15

Posted Oct 15
This is a fully remote position, open to applicants in Alabama, +27 more states.
• Assess incoming documents, data, leads, and other information from healthcare providers
• Investigate incoming insurance and employer leads
• Update patient records in AcciClaim
• Establish appropriate next steps based on the available information, contractual obligations, and state regulations
• Recognize key leads and information for event operations
• Input relevant data into patient files
• Identify what additional information is necessary
• Manage paper, fax, and electronic data processing
• Achieve production targets and meet quality assurance standards
• Undertake special projects as assigned
• Safeguard confidential information and prevent unauthorized access to unrelated confidential data
• Refrain from disclosing Protected Health Information in violation of legal requirements
• Must be a resident of the United States in one of the following states: Alabama, Arkansas, Delaware, Florida, Georgia, Illinois, Iowa, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maine, Michigan, Minnesota, Missouri, Mississippi, North Carolina, Nebraska, New Hampshire, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, Wisconsin, or West Virginia
• Must be eligible for employment in the United States
• Successful completion of a background check
• Ability to type at least 35 WPM with minimal errors
• Effective communication skills with internal stakeholders
• Highly organized, capable of following systematic processes
• Ability to quickly and accurately process large volumes of information
• Reliable, dependable, and trustworthy, with the ability to work independently
• Understanding of MRA departments and their information requirements
• Flexibility to adjust workflow based on client contracts and state regulations
• Familiarity with auto and health payers and patient accounting hierarchy
• Capacity to adapt to various levels of abstraction
• Proficient in internet usage, Microsoft Office Suite, and Word Perfect
• Willingness to learn new systems
• Comfortable working with printers, scanners, postage machines, scales, mail sorters, and in-house systems
• Ability to maintain confidentiality and comply with PHI regulations
• Opportunity to work remotely from home
• Quiet, distraction-free home work setting
• Secure internet connection required
• Home internet speeds exceeding 20 Mbps download and 10 Mbps upload
• Workspace that accommodates workstation equipment and related materials
• Equal employment opportunity workplace
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