Event Operations Associate

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Develop and manage events using Salesforce, Cvent, Goldcast, and various other event platforms.

• Organize event calendars, coordinate speaker schedules, and oversee webinar logistics.

• Assist in the execution of webinars, providing attendee support, monitoring chat, and resolving issues.

• Handle event-related requests and ensure the prompt completion of operational duties.

• Manage the coordination of event materials, promotional items, shipping, and supply orders.

• Prepare lists of attendees, name badges, and meeting materials.

• Conduct research on venues and vendors, gathering information on availability and pricing.

• Provide support for onsite event setup, registration, and post-event breakdown as necessary.

• Process vendor invoices, expense reports, and reimbursement requests.

• Monitor event expenses and assist with budget reconciliation efforts.

• Maintain precise records and documentation related to events and ensure administrative follow-up.

• Oversee attendee data, registration records, and updates in the CRM system.

• Keep project workflows organized and update task statuses in project management tools.

• Track project milestones, assist with reporting activities, and ensure data accuracy across various systems.

• Aid in meeting coordination, prepare agendas, and document action items.

⛳️ Requirements

• 1 to 2 years of experience in administrative, operations, events, hospitality, or marketing support roles; recent graduates with relevant internships will be considered.

• Proficient in English (B2 level or above).

• Exceptional attention to detail and accuracy in data entry, invoices, and records management.

• Skilled in Microsoft Office applications, including Outlook, Excel, PowerPoint, SharePoint, and Teams.

• Capable of following established processes while managing multiple tasks in a dynamic environment.

• Strong written and verbal communication abilities.

• Customer service-oriented with a readiness to quickly learn new systems.

• Familiarity with Salesforce, Cvent, Concur, Workfront, or webinar platforms such as Goldcast and Zoom is preferred.

• Ability to utilize one or more AI tools to enhance and streamline daily tasks, provide insights on effective AI usage, and identify opportunities for workflow improvement.

🏝️ Benefits

• A High-Impact Environment

• Commitment to Professional Development

• Flexible and Collaborative Culture

• Global Opportunities

• Vibrant Community

• Total Rewards

• Specific benefits are determined by the employment type and location.