ERP Systems Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in the design, configuration, optimization, and ongoing management of the organization's ERP platform, primarily NetSuite and associated enterprise applications.

• Act as a bridge between IT, Finance, Operations, Sales, and other business stakeholders to convert business needs into effective system solutions.

• Collect and document business requirements, workflows, functional specifications, and user stories.

• Provide daily support for NetSuite administration, handling user requests, troubleshooting, enhancements, releases, and system maintenance.

• Develop and maintain NetSuite Saved Searches, reports, dashboards, KPIs, data extracts, roles, permissions, workflows, and forms.

• Analyze business and financial data, creating reports using Microsoft Excel and other reporting tools.

• Collaborate with developers, consultants, implementation partners, vendors, and internal teams on enhancements, integrations, implementations, upgrades, and projects.

• Support integration initiatives between Salesforce and NetSuite, as well as other system-to-system integrations.

• Assist with data analysis, validation, migration, reconciliation, master data integrity, system cleanup, and ensuring reporting reliability.

• Design and execute test scenarios and plans; coordinate user acceptance, integration, and regression testing; and support deployment and post-go-live validation.

• Monitor requirements, project activities, issues, risks, action items, status updates, and follow-ups.

• Document business processes, system configurations, procedures, release notes, user guidance, training materials, and knowledge base content.

• Provide training and support to business users regarding NetSuite reporting, processes, functionality, and enhancements.

• Develop advanced NetSuite expertise and take ownership of reporting, administration, and business-system support tasks.

• Perform additional responsibilities as assigned.

⛳️ Requirements

• A Bachelor’s degree in Business Administration, Finance, Accounting, Information Systems, Technology, Computer Science, or a related field, or equivalent work experience.

• Over 2 years of experience in business analysis, ERP/CRM systems, reporting, financial systems, project coordination, enterprise applications, or a similar role.

• Proficient in Microsoft Excel, including PivotTables, lookup functions, formulas, data analysis, and reconciliation.

• Experience in developing reports, dashboards, queries, saved searches, KPIs, data extracts, or other business analytics.

• Strong analytical and problem-solving abilities, capable of investigating issues, identifying root causes, recommending practical solutions, and working toward resolution.

• Capacity to gather business requirements and communicate effectively with both business and technical teams.

• Excellent written and verbal communication skills, with the ability to facilitate discussions among cross-functional stakeholders including Finance, Operations, IT, Sales, vendors, consultants, and end users.

• Strong organizational abilities to manage multiple priorities, track follow-ups, meet deadlines, and ensure activities are completed.

• Experience with NetSuite is preferred; familiarity with Salesforce or other ERP/CRM platforms is also beneficial.

• Background in financial or accounting processes, system implementations, integrations, data migration, user access/security roles, application controls, or testing is advantageous.

• Proven willingness and ability to learn new systems and develop both technical and functional expertise.

🏝️ Benefits

• Employee-centered culture.

• Strong emphasis on work-life balance.

• Remote work options available.

• Flexible vacation and paid holidays.

• Paid family care and sick leave.

• Parental leave.

• Comprehensive benefits package.

• 401k plan with company matching.