EOR Partnerships Specialist

This is a fully remote position, open to applicants in Spain, +3 more countries.

📋 Description

• Manage a portfolio of EOR partners across various regions.

• Act as the primary contact and foster partner relationships.

• Conduct regular performance evaluations, including quarterly business reviews (QBRs).

• Define, monitor, and report on partner KPIs and adherence to SLAs.

• Identify areas of underperformance and implement improvement strategies.

• Suggest partner replacements as necessary in collaboration with Vendor Sourcing.

• Handle partner escalations from initial logging through root-cause analysis to resolution.

• Oversee partner contracts, pricing agreements, and SLAs.

• Assist with renewals and pricing renegotiations utilizing benchmarks and performance metrics.

• Develop partnership management playbooks, tracking systems, and reporting mechanisms.

• Facilitate transitions from Vendor Sourcing for newly onboarded partners.

• Contribute to the creation of country guides, partner FAQs, and process documentation.

• Collaborate with Payroll, Legal, Compliance, Finance, Employee Experience, Customer Success, and Vendor Sourcing teams.

• Report directly to the Global Payroll Manager.

⛳️ Requirements

• 4–6 years of experience in vendor or partner management, account management, or operations, preferably in EOR, global payroll, or HR services.

• Strong understanding of EOR models and in-country partnerships.

• Proven ability to manage external partners in line with SLAs and achieve measurable performance enhancements.

• Excellent skills in spreadsheet management and reporting.

• Familiarity with project management tools.

• Highly organized, capable of managing multiple partners and countries concurrently in a remote environment.

• Proficient in written and spoken English.

• Ability to hold partners accountable while nurturing relationships.

• Experience in a startup or high-growth environment, particularly in the EOR sector (preferred).

• Background in leading or building a small team (preferred).

🏝️ Benefits

• Manage a network of over 160 country partners that is central to our client delivery.

• Opportunity to build a function from the ground up, with a clear trajectory to leading the team as it expands.

• Profitable and rapidly growing; achieved profitability in 2025 and secured a $17.4M Series B funding.

• Remote-first culture; work from any location.

• Inclusive workplace that values diverse perspectives and encourages authentic self-expression.