Enterprise Account Manager – Strategic Renewals

This is a fully remote position, open to applicants in Czechia.

📋 Description

• Take charge of renewals for an enterprise account portfolio and safeguard recurring revenue.

• Cultivate relationships with CIOs, CTOs, VPs of Engineering, and leaders of Salesforce platforms.

• Assess account risks, formulate save strategies, and implement them promptly.

• Transition customers from Salesforce-native solutions to Flosum's cloud-native platform while articulating the business value.

• Protect accounts from competitors, in-house developments, and emerging enterprise architectures.

• Collaborate with product, support, engineering, and customer success teams to fulfill customer requirements.

• Recognize expansion prospects and provide the sales team with a comprehensive plan.

• Keep precise forecasts and a well-maintained renewal pipeline in Salesforce.

⛳️ Requirements

• Over 7 years of experience in enterprise account management, renewals, or customer-facing sales within a B2B software organization.

• A substantial book of business, preferably exceeding $5M in annual recurring revenue, with individual accounts over $250K.

• Proven experience in selling or renewing intricate IT solutions: DevOps, data protection, security, infrastructure, or developer platforms.

• A history of rescuing at-risk renewals by engaging with executives, resulting in measurable outcomes.

• Excellent negotiation abilities and the confidence to advocate for multi-year agreements while discussing pricing and value.

• Understanding of NRR and GRR calculations and their implications for the business.

• Strong writing and verbal communication skills; capable of briefing a CIO in five minutes.

• Familiarity with the Salesforce ecosystem is a significant advantage.

🏝️ Benefits

• You will engage with customers during their transition to the cloud.

• Our offerings are positioned at the forefront of AI adoption.

• Enjoy true ownership, direct access to leadership, and the opportunity to shape the account management process here.

• Competitive base salary along with variable compensation linked to retention.