Enterprise Account Manager – Retail & Manufacturing

This is a fully remote position, open to applicants in New Jersey, +2 more states.

📋 Description

• Drive strategic growth across a diverse portfolio of clients in retail, insurance, manufacturing, and hospitality sectors throughout the Northeast region.

• Act as a trusted advisor to executive stakeholders.

• Create long-term account strategies and detailed business plans for accounts.

• Lead cross-functional and extended teams to enhance HPE’s presence in networking, hybrid cloud, AI, compute, storage, and service solutions.

• Align customer KPIs, business objectives, and initiatives with HPE IT solutions.

• Influence customer executives by clearly conveying the value and significance of HPE solutions.

• Develop frameworks that demonstrate customer business value.

• Implement strategies to promote growth and profitability across HPE’s portfolio.

• Design and present technology options that increase HPE's presence and account margins.

• Utilize HPE programs, tools, executive sponsors, deal support, and supply chain initiatives.

• Identify customer opportunities and convert business challenges into IT solutions.

• Build pipelines, initiate early engagements, and drive deals to closure with multidisciplinary teams and partners.

• Cultivate executive relationships and create customer engagement models.

• Foster partner relationships and oversee the account partner network.

• Engage with customer CTOs/CIOs to present relevant IT trends and HPE portfolio capabilities.

• Manage account team governance and provide consistent feedback to team members and managers.

• Collaborate with customer-facing HPE divisions to enhance customer experience, satisfaction, and loyalty.

• Oversee both strategic and tactical components of account plans.

• Qualify and close large, moderately to highly complex deals.

• Coordinate regional pursuit resources and partake in pricing and resource investment decisions.

⛳️ Requirements

• A university or bachelor’s degree is preferred, or equivalent experience.

• A background in engineering or technology, along with an advanced degree or MBA, is desired.

• Over 6 years of experience in enterprise technology sales or strategic account management.

• Experience in the IT industry is preferred.

• Experience working within an IT department and/or with clients is advantageous.

• A background in various sales roles is a plus.

• Significant experience supporting clients in retail, insurance, manufacturing, or hospitality is highly desired.

• Strong consultative sales approach and an executive presence.

• Proven success in expanding complex enterprise accounts.

• Familiarity with IT industry advancements and technology trends.

• Comprehensive understanding of HPE products, solutions, and services.

• Ability to lead dispersed and indirect teams within a complex matrix organization.

• Excellent professional relationship-building and networking skills.

• Strong influencing and negotiation capabilities.

• Solid business and financial acumen, with the ability to interpret financial reports.

• Skills in consulting and achieving customer business outcomes.

• Preferred candidates should reside in Maryland.

• Willingness to travel approximately 25–40% of the time.

🏝️ Benefits

• Comprehensive benefits that promote physical, financial, and emotional wellbeing.

• Health and wellbeing programs.

• Opportunities for personal and professional development.

• Flexible work arrangements to balance work and personal commitments.

• A culture that fosters inclusivity in the workplace.

• Employee benefits information accessible through HPE Rewards.