Enterprise Account Manager – Retail, Manufacturing

This is a fully remote position, open to applicants in New Jersey, +2 more states.

📋 Description

• Drive strategic growth across customer accounts in retail, insurance, manufacturing, and hospitality sectors within the Northeast region.

• Act as a trusted advisor to executive-level stakeholders.

• Formulate long-term account strategies and detailed business plans for accounts.

• Lead cross-functional and extended account teams to broaden HPE’s presence in networking, hybrid cloud, AI, compute, storage, and services.

• Convert customer business challenges and objectives into IT opportunities.

• Build and manage account pipelines, leading deals to closure.

• Cultivate relationships with executives, customers, and partners.

• Oversee the partner network and coordinate partner strategy.

• Engage with customer CTOs/CIOs to present relevant IT trends and HPE solutions.

• Provide feedback to HPE teams to enhance customer experience, satisfaction, and loyalty.

• Organize regional pursuit resources and take part in pricing and resource investment decisions.

⛳️ Requirements

• Preferred candidates should hold a university or bachelor’s degree, or possess equivalent experience.

• An engineering or technology background, advanced degree, or MBA is desirable.

• A minimum of 6 years of experience in enterprise technology sales or strategic account management is required.

• Previous experience in the IT industry is preferred.

• Experience working in an IT department and/or with customers is an advantage.

• Background in various sales roles is beneficial.

• Significant experience supporting retail, insurance, manufacturing, or hospitality clients is highly desired.

• Strong capabilities in strategic planning, sales execution, IT industry knowledge, and familiarity with the HPE portfolio.

• Ability to lead dispersed and indirect teams within a complex matrix organization.

• Skills in networking and relationship-building.

• Proficiency in influencing and negotiating.

• Solid business and financial understanding, including the ability to interpret financial reports.

• Commitment to operational excellence and integrity.

• Consulting expertise and knowledge of customer industry landscapes, enterprise architecture, and partner ecosystems.

• Preferred candidates will be located in Maryland.

• Willingness to travel approximately 25–40% is required.

🏝️ Benefits

• Comprehensive benefits that support physical, financial, and emotional wellbeing.

• Opportunities for personal and professional development.

• Flexible work arrangements to accommodate personal needs.

• An inclusive work environment that promotes unconditional inclusion.

• Employee benefits information provided through HPE Rewards.