Enterprise Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee enterprise client accounts and act as the main point of contact.

• Identify opportunities to enhance the value of ongoing client projects and stimulate growth for &Open.

• Grasp client objectives, challenges, and opportunities.

• Manage a sales quota associated with major global accounts.

• Coordinate corporate gifting programs and campaigns, including initial onboarding with internal teams.

• Establish trusted advisor relationships with clients.

• Oversee contract renewals.

• Identify and manage upsell opportunities throughout the customer lifecycle.

• Cultivate in-depth product knowledge and effectively communicate &Open’s unique value proposition to potential clients.

• Acquire expertise in the corporate gifting market, including user groups, use cases, competitors, and trends.

• Provide market insights and customer feedback to internal partners.

• Proactively address challenges beyond current expertise or responsibilities.

• Collaborate across functions to meet designated objectives.

⛳️ Requirements

• Minimum of 3 years in relationship management and enterprise sales experience.

• Experience in the technology, design, or marketing sectors.

• BA/BS degree or equivalent in a relevant field.

• Strong communication skills, including detailed writing and confident speaking abilities.

• Proven capability to manage multiple projects simultaneously.

• Demonstrated experience working collaboratively to drive cross-functional solutions with others.

• Strategic mindset with the capability to identify long-term success drivers for clients and &Open.

• Self-motivated individual comfortable working independently.

• Flexibility in working hours may be necessary to accommodate clients in various time zones.

🏝️ Benefits

• Competitive Salary.

• Remote Working Model.

• Pension.

• Healthcare coverage.

• 25 days of Annual Leave + 2 Company Days.

• Paid Maternity and Paternity Leave.

• Exciting opportunities in a fast-paced startup environment.