Enterprise Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of and achieve enterprise renewal and growth revenue objectives.

• Act as the main commercial representative for designated enterprise accounts.

• Oversee renewal strategy, negotiations, and contract finalization.

• Discover and promote opportunities for expansion, cross-selling, and upselling.

• Cultivate and sustain robust relationships with executive and senior stakeholders.

• Transform customer objectives into tangible value through Kalibri’s data and analytics solutions.

• Collaborate closely with Customer Success, Product, Marketing, and Data teams.

• Track account health, usage, and risk indicators to manage retention proactively.

• Ensure strong Salesforce practices, accurate forecasting, and detailed account plans.

• Represent Kalibri as a reliable commercial partner in executive discussions.

• Safeguard and enhance enterprise revenue across the account portfolio.

• Proactively identify risks and opportunities within complex accounts.

• Provide focus, judgment, and clarity in renewal and expansion decisions.

⛳️ Requirements

• Demonstrated experience managing enterprise renewals and/or expansion revenue goals.

• Proven history of enhancing existing accounts through consultative selling techniques.

• Strong capability to navigate complex, multi-stakeholder customer organizations.

• Comfort in selling multi-product or data-driven solutions.

• Executive presence and confidence during commercial negotiations.

• Ability to work autonomously and make informed commercial decisions.

• Experience with Salesforce, including account management, forecasting, and deal execution.

• Background in hospitality, SaaS, or data/analytics sectors (preferred).

• Experience in fast-paced or evolving product environments (preferred).

• Experience handling large, multi-entity enterprise accounts (preferred).

• Must reside in the United States.

• Must clarify work authorization or sponsorship status for employment in the US.

🏝️ Benefits

• Fully remote work environment, supported by a vibrant company culture.

• Comprehensive medical, dental, and vision plans through Blue Cross Blue Shield.

• $0 cost medical coverage for employees.

• Subsidized medical coverage for dependents.

• 401k plan with employer matching contributions.

• Flexible Paid Time Off policy.

• $250 allowance for home office setup for new hires.

• Commission structure available.