Enterprise Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish trust and cultivate strong business relationships with key decision-makers in Absorb’s most promising accounts.

• Develop strategic account plans to implement strategies that lead to upselling and cross-selling opportunities.

• Collaborate with Leadership, Solutions Engineers, and Account Development representatives to create and execute expansion plans from Discovery to Closed Won.

• Oversee the sales pipeline and take necessary actions to ensure a smooth transition through to Closed Won.

• Partner with support and technology teams to gain expertise in Absorb LMS and the learning management ecosystem.

• Showcase Absorb LMS capabilities and present pricing options that align with customer goals.

• Work alongside Customer Success resources to identify potential risks and reduce churn.

• Utilize customer and prospect contact activity tools and systems, keeping relevant information updated.

• Track and report on market trends and competitor activities.

⛳️ Requirements

• Proven experience in technology sales and client management with a minimum of 7+ years in the field.

• Capability to serve as a trusted advisor to senior leaders within client organizations.

• Excellent business communication skills, both written and verbal.

• Experience working with a diverse global client base.

• Willingness to travel for business as necessary.

• Strong collaborator and team player.

• Successful candidates will be required to undergo pre-employment background checks, including a criminal record screening.

• Must provide proof of legal eligibility to work in the applied country without sponsorship.

• A post-secondary degree, preferably a business undergraduate degree or MBA.

• Familiarity with AbsorbLMS, Salesforce, Gainsight, Zendesk, Calendly, Zoom, Teams, and Adobe Acrobat.

🏝️ Benefits

• Fully remote-first work culture with flexible work arrangements 🏡.

• Comprehensive health and wellness benefits, including retirement savings programs.

• Eligibility for two distinct bonus plans.

• Generous paid time off.

• Extensive medical and dental benefits tailored to your country of residence 🧘.

• Equipment allowance for new hires.

• Monthly flex allowance 📦.

• Unlimited opportunities for career growth and internal mobility 🌱.

• Employee-driven diversity, equity, and inclusion programs 🫶.