Enterprise Account Executive – Growth

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of renewals, retention, and expansion for a portfolio of existing enterprise accounts.

• Establish yourself as a trusted advisor by comprehending customer roadmaps, challenges, and success metrics.

• Develop and maintain robust, multi-threaded relationships with customer champions, executive sponsors, and everyday users.

• Create strategic account plans that outline stakeholders, identify opportunities, and promote upselling and cross-selling.

• Increase ARR by broadening Evinced’s influence into new teams, business units, and applications within current customers.

• Collaborate with Technical Account Managers and Customer Success teams to ensure user adoption, value realization, and reference opportunities.

• Manage multi-year expansion and renewal processes, coordinating with legal, procurement, and security as necessary.

• Provide precise renewal and expansion forecasts while maintaining disciplined CRM practices.

• Report directly to the VP of Sales.

• Work alongside Technical Account Management, Customer Success, and Solutions Engineering teams.

• Assist large enterprises in developing accessible web and mobile applications through Evinced’s AI-driven accessibility tools and frameworks.

⛳️ Requirements

• Over 7 years of experience in enterprise SaaS roles focused on customer growth and retention, including account management, expansion, and renewals.

• A proven history of becoming a genuine trusted advisor to enterprise clients.

• Experience or significant exposure to customer success, technical account management, or customer support roles.

• Demonstrated success in growing existing accounts through land-and-expand strategies, upselling, and cross-selling with Fortune 500 companies.

• Proficient in managing multi-threaded relationships and strategic account planning over extended cycles.

• Comfortable with technical products and capable of translating adoption and usage into quantifiable business value and alignment with roadmaps.

• Exceptional executive presence and communication skills.

• Located in the United States and adept at working fully remotely.

• Open to travel approximately 25–40% of the time.

• Self-motivated, coachable, and thrives in a fast-paced, ambiguous growth-stage environment.

• Prior hands-on experience in customer success or customer support in earlier roles (preferred).

• Familiarity with developer tools, testing/quality, DevOps, or digital experience platforms (preferred).

• Knowledge of digital accessibility standards (WCAG, ADA/Section 508) or the a11y ecosystem (preferred).

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health benefits including medical, dental, and vision.

• Flexible working hours and remote work options.

• Opportunities for professional development and growth within the company.

• Supportive and inclusive workplace culture.