Enterprise Account Executive

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Implement territory strategies to secure new enterprise business, enhance market presence, and surpass growth objectives.

• Oversee the entire sales cycle from initial prospecting to negotiation and final closure.

• Take ownership of and cultivate new strategic and enterprise accounts.

• Fortify relationships with current customers.

• Establish trusted connections with C-level executives and technical decision-makers.

• Comprehend customer business challenges and customize industry-relevant use cases.

• Conduct outcome-focused value discussions.

• Remain updated on competitive landscapes and product advancements.

• Collaborate with Business Development, Pre-Sales, Marketing, Implementations, Billing, and Deal Desk teams.

• Guide and mentor colleagues.

• Build and sustain a strong, high-quality sales pipeline.

• Ensure precise forecasting and complete tracking of opportunities.

• Travel as required to engage with customers in person and represent Freshworks.

⛳️ Requirements

• 8 to 10+ years of experience in quota-carrying, closing SaaS sales roles focused on enterprise accounts.

• Proven history of consistently achieving or surpassing revenue targets.

• Capability to navigate complex, medium-to-long enterprise sales cycles.

• Skill in building trusted relationships with both technical and executive stakeholders.

• Ability to deliver quantifiable business results.

• Proficiency in prospecting, pipeline management, and accurate forecasting.

• Strong skills in solution selling.

• Aptitude to grasp diverse customer challenges and position software solutions like ITSM, IT infrastructure, and EX platforms.

• Collaborative and analytical mindset.

• Customer-centric approach.

• Ability to partner effectively across teams.

• Expertise in SaaS.

• Willingness to travel as necessary to engage customers face-to-face.

• Capacity to work remotely.

🏝️ Benefits

• Multiple options for dental, medical, vision, disability, and life insurance.

• Equity + Employee Stock Purchase Plan (ESPP).

• Flexible Paid Time Off (PTO).

• Flexible spending accounts.

• Commuter benefits.

• Wellness benefits.

• Adoption leave benefits.

• Parental leave benefits.

• Option for remote work.