Enterprise Account Executive

This is a fully remote position, open to applicants in India.

📋 Description

• Develop and oversee an expanding portfolio of high-value enterprise accounts in Customer Experience and Conversational AI Experiences.

• Assist ElevenLabs in achieving its revenue objectives.

• Discover new business opportunities that align with ElevenLabs’ product offerings and strategic roadmap.

• Generate leads, negotiate contracts, and finalize sales in partnership with the Growth team.

• Cultivate and maintain an in-depth understanding of the Conversational AI sector.

• Monitor KPIs and sales performance metrics.

• Provide weekly updates to the broader ElevenLabs team.

• Create plans to meet quotas in initial sales and upsells from NAL.

• Generate a self-sustained pipeline within target accounts.

• Oversee customer onboarding and ensure customer satisfaction.

• Lead initiatives, campaigns, events, and partnerships that enhance ElevenLabs' market consideration.

⛳️ Requirements

• Must be located in India, specifically in Bengaluru or Mumbai.

• Proven experience in building a new category, company, or product in an untapped market.

• Significant experience in value-selling technology products, ideally in Customer Experience and Customer Engagement, to clients with a global presence.

• Demonstrated success in generating a self-led pipeline within a target account list.

• Established network and experience within the Indian CX, Support, and BPO sectors.

• Experience selling to CXO-level executives.

• Proven track record in closing deals and managing customer onboarding and satisfaction.

• Comprehensive ownership of all aspects of the customer lifecycle, including onboarding and support.

• Evidence of account farming to achieve multi-X growth.

• Background in a top-tier growth company with a robust understanding of sales processes and a high level of ownership.

• Experience in driving initiatives that enhance ElevenLabs' market consideration.

• Skilled in performing sales development activities such as campaigns, events, and partnerships.

• Strong analytical skills and proficiency with spreadsheets.

• Ability to create engaging presentations and demonstrations.

• Profound knowledge of the Indian CX, Support, and BPO industries.

• Proficiency in English.

• A network within relevant systems integrators/consultancies is advantageous.

🏝️ Benefits

• Annual discretionary professional development stipend.

• Annual discretionary stipend for social travel to connect with colleagues.

• Annual company offsite event.

• Monthly co-working stipend.

• Flexible remote work arrangement.

• Global team environment.

• Opportunities for growth and learning support.