Enterprise Account Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of a portfolio consisting of large-scale enterprise accounts as the main commercial leader.

• Facilitate high-value renewals, explore expansion opportunities, and manage complex cross-sell transactions.

• Identify and secure new revenue streams within the existing customer base.

• Navigate intricate organizational structures to replace incumbents and introduce new product lines.

• Design and execute strategic success plans for accounts.

• Monitor account health and usage trends while implementing strategies to enhance retention.

• Build extensive networks of stakeholders and gain buy-in from VP and C-level executives.

• Conduct executive business reviews to showcase ROI and promote new product features.

• Maintain a data-driven sales process, providing forecasts for expansion bookings and retention.

• Keep track of industry trends and competitor activities to effectively position the company's value proposition.

• Lead cross-functional teams, including Solutions Engineers, Customer Success, and Product.

• Gather customer feedback and identify market friction points to inform the Product and Engineering roadmap.

⛳️ Requirements

• 8+ years of demonstrated experience in building relationships and closing deals within a sales environment.

• Proven ability to establish strategic relationships at the C-level.

• Capable of managing the complete sales lifecycle within the Enterprise segment.

• Experience in delivering comprehensive product presentations and online demonstrations to executives and sales managers.

• Proficient in identifying and leveraging internal resources such as Sales Engineers, Customer Success, and Support.

• Experience in managing, expanding, and renewing client relationships.

• Consistent track record of surpassing quota and revenue targets.

• Strong aptitude for building relationships and overcoming objections.

• Ability to deliver engaging on-site and virtual presentations to C-level executives.

• Collaborative mindset.

• Excellent listening skills.

• High level of empathy.

🏝️ Benefits

• Competitive wages and salaries.

• Performance bonus.

• Comprehensive benefits package.

• Other applicable incentive compensation plans.

• An inclusive and supportive workplace.

• Option to opt-out of the AI-assisted hiring process without affecting consideration.