English to Ukrainian Review Lead – UI, Marketing, Product Content

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the language quality authority and the primary client-facing linguistic specialist for a prominent global technology client.

• Take responsibility for the locale’s interpretation of the client’s quality standards.

• Ensure that the Post-Editing Lead, Post Editors, and Reviewers possess a unified understanding of quality benchmarks.

• Serve as the key liaison for the client’s Language Manager on discussions regarding quality, arbitration, and escalations.

• Foster consistency, quality governance, and ongoing enhancement across UI, marketing, product, informational, legal, and support content.

• Review updates to style guides and glossaries, evaluate impacted quality categories and content types, and document changes.

• Monitor corrections and feedback from the client Language Manager during calibration and quality calls.

• Conduct alignment roundtables with the language community.

• Publish a structured monthly quality report encompassing performance metrics, areas for improvement, style guide updates, errors, and arbitration results.

• Provide one-on-one coaching to Reviewers, conduct shadowing sessions, and deliver training based on alignment data.

• Create style guide proposals based on recurring justification patterns.

• Share cross-locale patterns with the Welocalize Quality Manager.

• Maintain alignment with the client and raise evidence-based concerns.

• Oversee the locale’s review service score, RQE audit and alignment performance, shared quality understanding, arbitration record integrity, and the relationship with the client Language Manager.

⛳️ Requirements

• 3 to 5+ years of experience in Localization Quality Assurance (LQA), Senior Language Lead, or Quality Governance roles.

• Direct experience as the main point of contact for client Language Managers.

• Experience in managing formal arbitration or escalation processes and facilitating conflict resolution.

• Extensive, practical knowledge of localization evaluation frameworks, including RQE, LQE, error rubrics, and severity mapping.

• Capability to analyze style guide modifications, recognize implicit client expectations, and map tolerance by content type.

• Practical experience with one-on-one coaching, shadowing sessions, alignment roundtables, and organized monthly quality reporting.

• Proficiency in tracking error concentrations, severity drift, and alignment scores, as well as translating justification patterns into style guide enhancements.

• Native-level fluency in Ukrainian.

• Professional-level proficiency in English.

• Candidates must reside in one of the approved countries.

• Background check required as part of the onboarding process.

• Previous experience supporting major technology localization programs and utilizing calibration or alignment tools is preferred.

🏝️ Benefits

• Dedicated device provided for project work.

• Consistent project volume.

• Comprehensive onboarding process.

• Continuous training opportunities.

• Access to established linguistic resources.

• Long-term collaboration with global teams on high-visibility products.