English to Slovenian Review Lead – UI, Marketing & Product Content

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary linguistic expert and language quality owner for a prominent global technology client.

• Take responsibility for the locale's interpretation of the client's quality standards.

• Ensure alignment among the Post-Editing Lead, Post Editors, and Reviewers regarding a unified quality standard.

• Serve as the principal contact for the client's Language Manager concerning quality discussions, arbitration, and escalations.

• Promote consistency, quality governance, and continuous enhancement across UI, marketing, product, informational, legal, and support content.

• Review and update style guides and glossaries, evaluate impacted quality categories and content types, and document changes.

• Monitor corrections and feedback from the client’s Language Manager based on calibration and quality calls.

• Conduct regular alignment roundtables with the language community.

• Produce a structured monthly quality report detailing performance, areas for improvement, style guide updates, errors, and arbitration results.

• Provide one-on-one coaching for Reviewers, conduct shadowing sessions, and deliver training tailored to alignment data.

• Create proposals for style guide updates based on recurring justification patterns.

• Share cross-locale patterns with the Welocalize Quality Manager.

• Maintain alignment with the client’s Language Manager and raise concerns based on evidence.

• Manage the locale’s review service score, including RQE audits and alignment performance.

• Foster a shared understanding of quality within the community.

• Ensure that arbitration records are accurate and well-documented.

• Oversee the working relationship with the client’s Language Manager, including clarifications, escalations, and expectation management.

⛳️ Requirements

• 3 to 5+ years of experience in Localization Quality Assurance (LQA), Senior Language Lead, or Quality Governance roles.

• Direct involvement as the primary contact for client Language Managers.

• Experience in managing formal arbitration or escalation processes and facilitating conflict resolution.

• Extensive, practical knowledge of localization evaluation frameworks, including RQE, LQE, error rubrics, and severity mapping.

• Ability to analyze style guide modifications, identify implicit client expectations, and map tolerance based on content type.

• Hands-on experience with one-on-one coaching, shadowing sessions, alignment roundtables, and structured monthly quality reporting.

• Proficient in tracking error concentrations, severity drift, and alignment scores, and translating justification patterns into style guide enhancements.

• Native-level proficiency in Slovenian.

• Professional-level proficiency in English.

• Candidates must reside in one of the approved countries.

• Background check required as part of the onboarding process.

• Previous experience supporting major technology localization initiatives and familiarity with calibration or alignment tools is preferred.

🏝️ Benefits

• A dedicated device will be provided for project work.

• Consistent project volume.

• Comprehensive onboarding process.

• Ongoing training opportunities.

• Access to established linguistic resources.

• Long-term collaboration with global teams on high-visibility products.