English to Slovak Review Lead – UI, Marketing, Product Content

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary language quality owner and the main client-facing linguistic expert for a prominent global technology client.

• Take responsibility for the locale's interpretation of the client's quality standards.

• Ensure alignment among the Post-Editing Lead, Post Editors, and Reviewers to foster a common understanding of quality.

• Serve as the primary liaison for the client’s Language Manager regarding quality discussions, arbitration, and escalations.

• Promote consistency, quality governance, and ongoing enhancement across UI, marketing, product, informational, legal, and support content.

• Review updates to the style guide and glossary, evaluate impacted quality categories and content types, and document changes.

• Monitor corrections from the client Language Manager and guidance received from calibration and quality discussions.

• Conduct regular alignment roundtables with the language community.

• Generate a structured monthly quality digest detailing performance, areas for improvement, style guide updates, errors, and arbitration results.

• Provide one-on-one coaching for Reviewers, facilitate shadowing sessions, and deliver training based on alignment insights.

• Create style guide proposals based on recurring justification patterns.

• Share cross-locale trends with the Welocalize Quality Manager.

• Maintain alignment with decisions made by the client Language Manager and raise evidence-based concerns as needed.

• Manage the locale's review service score, RQE audit and alignment performance, shared quality understanding, arbitration record integrity, and the client relationship.

⛳️ Requirements

• 3 to 5+ years of experience in Localization Quality Assurance (LQA), Senior Language Lead, or Quality Governance roles.

• Direct experience as the primary contact for client Language Managers.

• Experience managing formal arbitration or escalation processes.

• Proven skills in facilitating conflict resolution.

• Extensive practical knowledge of localization evaluation frameworks, including RQE, LQE, error rubrics, and severity mapping.

• Capability to analyze style guide changes and discern implicit client expectations.

• Proficiency in mapping tolerance levels by content type, including Marketing, Legal, and UI.

• Direct experience with one-on-one coaching, shadowing sessions, alignment roundtables, and structured monthly quality reporting.

• Ability to monitor error concentrations, severity drift, and alignment scores.

• Expertise in transforming justification patterns into style guide enhancements.

• Native-level proficiency in Slovak.

• Professional-level proficiency in English.

• Background check required as part of the onboarding process.

• Must reside in one of the approved countries.

• Previous experience supporting major technology localization programs and working with calibration or alignment tools is preferred.

🏝️ Benefits

• Dedicated device provided for project-related work.

• Consistent project volume.

• Comprehensive onboarding process.

• Ongoing training opportunities.

• Access to well-established linguistic resources.

• Long-term collaboration with global teams on high-visibility products.