English to Maltese Review Lead – UI, Marketing, Product Content

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the language quality leader and primary linguistic expert for a prominent global technology client.

• Take ownership of the locale’s interpretation of the client's quality benchmarks.

• Ensure alignment among the Post-Editing Lead, Post Editors, and Reviewers regarding a unified quality standard.

• Serve as the main liaison for the client’s Language Manager concerning quality discussions, arbitration, and escalations.

• Promote consistency, quality governance, and ongoing improvement across various content types, including UI, marketing, product, informational, legal, and support materials.

• Review updates to style guides and glossaries, evaluate impacted quality categories and content types, and document modifications.

• Monitor corrections and feedback from the client Language Manager stemming from calibration and quality discussions.

• Organize regular alignment meetings with the language community.

• Generate a structured monthly quality report that includes performance metrics, areas for improvement, style guide updates, errors, and arbitration results.

• Provide one-on-one coaching to Reviewers, conduct shadowing sessions, and deliver training based on alignment data.

• Create proposals for style guide enhancements based on recurring justification patterns.

• Communicate cross-locale trends to the Welocalize Quality Manager.

• Ensure alignment with decisions made by the client Language Manager and raise evidence-based concerns as needed.

• Manage the locale’s review service score, RQE audit and alignment performance, shared quality understanding, arbitration record integrity, and client relationship.

⛳️ Requirements

• 3 to 5+ years of experience in Localization Quality Assurance (LQA), Senior Language Lead, or Quality Governance roles.

• Direct experience serving as the primary contact for client Language Managers.

• Experience managing formal arbitration or escalation processes.

• Proven experience in facilitating conflict resolution.

• In-depth, practical knowledge of localization evaluation frameworks, including RQE, LQE, error rubrics, and severity mapping.

• Ability to analyze style guide modifications, discern implicit client expectations, and assess tolerance levels by content type.

• Hands-on experience with one-on-one coaching, shadowing sessions, alignment meetings, and structured monthly quality reporting.

• Proficiency in tracking error concentrations, severity variations, and alignment scores, and transforming justification patterns into style guide enhancements.

• Native-level proficiency in Maltese.

• Professional-level proficiency in English.

• Applicants must be physically located in one of the designated countries.

• A background check is required as part of the onboarding process.

• Previous experience supporting major technology localization initiatives and familiarity with calibration or alignment tools is preferred.

🏝️ Benefits

• Dedicated device for project-related tasks.

• Consistent project volume.

• Comprehensive onboarding process.

• Ongoing training opportunities.

• Access to established linguistic resources.

• Long-term collaboration with global teams on high-visibility products.