English to Latvian Review Lead – UI, Marketing & Product Content

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary linguistic expert and quality owner for a prominent global technology client.

• Take responsibility for the locale’s interpretation of the client's quality standards.

• Facilitate alignment among the Post-Editing Lead, Post Editors, and Reviewers on a unified quality standard.

• Serve as the key contact for the client’s Language Manager regarding quality discussions, arbitration, and escalations.

• Promote consistency, quality governance, and ongoing improvement across UI, marketing, product, informational, legal, and support content.

• Review updates to the style guide and glossary, evaluate the impacted quality categories and content types, and document changes.

• Monitor corrections and feedback from the client’s Language Manager during calibration and quality calls.

• Conduct regular alignment roundtables with the language community.

• Publish a structured monthly quality report that outlines performance, areas for improvement, updates to the style guide, notable errors, and arbitration results.

• Mentor Reviewers on a one-to-one basis, conduct shadowing sessions, and provide training based on alignment data.

• Create style guide proposals based on recurring justification patterns.

• Share cross-locale trends with the Welocalize Quality Manager.

• Maintain alignment with the client and raise concerns based on evidence.

• Oversee the locale’s review service score, which includes RQE audits and alignment performance.

• Foster a shared understanding of quality within the community.

• Ensure that arbitration records are valid and well-documented.

• Manage the working relationship with the client’s Language Manager, addressing clarifications, escalations, and tracking expectations.

⛳️ Requirements

• 3 to 5+ years of experience in Localization Quality Assurance (LQA), Senior Language Lead, or Quality Governance positions.

• Direct experience serving as the primary contact for client Language Managers.

• Experience in managing formal arbitration or escalation procedures.

• Proven ability to facilitate conflict resolution.

• Extensive, practical experience with localization evaluation frameworks such as RQE, LQE, error rubrics, and severity mapping.

• Capability to analyze changes in style guides and recognize implicit client expectations.

• Ability to map tolerance levels by content type, including Marketing, Legal, and UI.

• Practical experience in one-to-one coaching, shadowing sessions, alignment roundtables, and structured monthly quality reporting.

• Proficiency in tracking error concentrations, severity shifts, and alignment metrics.

• Expertise in transforming justification patterns into style guide enhancements.

• Native-level proficiency in Latvian.

• Professional-level proficiency in English.

• Background check required as part of the onboarding process.

• Must be physically located in one of the approved countries.

• Previous experience supporting major technology localization initiatives and working with calibration or alignment tools is preferred.

🏝️ Benefits

• Dedicated device for project-related work.

• Consistent project volume.

• Comprehensive onboarding and continuous training.

• Access to established linguistic resources.

• Long-term collaboration with global teams on high-visibility products.