English to Kyrgyz Review Lead – UI, Marketing & Product Content

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the language quality owner and the primary linguistic expert interacting with a leading global technology client.

• Take ownership of the locale’s interpretation of the client's quality standards.

• Ensure that the Post-Editing Lead, Post Editors, and Reviewers have a unified understanding of quality expectations.

• Serve as the main contact for the client’s Language Manager regarding quality discussions, arbitration, and escalations.

• Promote consistency, quality governance, and ongoing enhancement of UI, marketing, product, informational, legal, and support content.

• Review updates to the style guide and glossary, evaluate impacted quality categories and content types, and document changes.

• Monitor corrections and feedback from calibration and quality calls provided by the client’s Language Manager.

• Conduct regular alignment roundtables with the language community.

• Compile and publish a structured monthly quality digest that includes performance metrics, areas for improvement, style guide updates, notable errors, and arbitration outcomes.

• Provide one-on-one coaching to Reviewers using specific examples.

• Facilitate shadowing sessions and deliver training informed by alignment data.

• Create proposals for style guide updates based on recurring justification patterns.

• Communicate cross-locale patterns to the Welocalize Quality Manager.

• Ensure alignment with decisions made by the client’s Language Manager and escalate evidence-based concerns when necessary.

• Manage the locale’s review service score, including RQE audits and alignment performance metrics.

• Uphold the community’s shared understanding of quality.

• Validate and maintain accurate arbitration records.

• Oversee the relationship with the client’s Language Manager, including clarifications, escalations, and tracking expectations.

⛳️ Requirements

• 3 to 5+ years of experience in Localization Quality Assurance (LQA), Senior Language Lead, or Quality Governance roles.

• Direct experience acting as the primary contact for client Language Managers.

• Proven experience managing formal arbitration or escalation processes.

• Demonstrated experience in facilitating conflict resolution.

• Extensive, practical knowledge of localization evaluation frameworks, including RQE, LQE, error rubrics, and severity mapping.

• Ability to analyze changes in style guides and discern implicit client expectations.

• Capability to map tolerance levels by content type, including Marketing, Legal, and UI.

• Hands-on experience with coaching, shadowing sessions, alignment roundtables, and structured monthly quality reporting.

• Proficient in tracking error concentrations, severity drift, and alignment scores.

• Skillful in transforming justification patterns into style guide enhancements.

• Native-level proficiency in Kyrgyz.

• Professional-level proficiency in English.

• Background check required as part of the onboarding process.

• Must reside in one of the approved countries.

• Preferred experience in supporting major technology localization programs and using calibration or alignment tools.

🏝️ Benefits

• Dedicated device allocated for project tasks.

• Consistent project workload.

• Comprehensive onboarding process.

• Ongoing training opportunities.

• Access to established linguistic resources.

• Long-term collaboration with global teams on high-visibility products.