English to Kazakh Review Lead – UI, Marketing, Product Content

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the language quality owner and the primary linguistic expert interfacing with clients for a prominent global technology organization.

• Take responsibility for the locale’s interpretation of the client’s quality benchmarks.

• Ensure alignment among the Post-Editing Lead, Post Editors, and Reviewers regarding common quality expectations.

• Serve as the main liaison for the client’s Language Manager concerning discussions on quality, arbitration, and escalations.

• Promote consistency, quality governance, and ongoing enhancement across UI, marketing, product, informational, legal, and support materials.

• Review updates to style guides and glossaries, evaluate impacted quality categories and content types, and document modifications.

• Monitor corrections and feedback from the client’s Language Manager obtained through calibration and quality discussions.

• Facilitate alignment roundtables and distribute a structured monthly quality report.

• Provide one-on-one coaching to Reviewers, conduct shadowing sessions, and deliver training based on alignment data.

• Formulate style guide proposals based on recurring justification trends and share cross-locale insights with the Welocalize Quality Manager.

• Manage the locale’s review service score, which includes RQE audits and alignment performance.

• Maintain an arbitration log and foster a working relationship with the client’s Language Manager.

⛳️ Requirements

• 3 to 5+ years of experience in Localization Quality Assurance (LQA), Senior Language Lead, or Quality Governance positions.

• Direct experience acting as the primary point of contact for client Language Managers.

• Proven track record in managing formal arbitration or escalation procedures and facilitating conflict resolution.

• Extensive, practical knowledge of localization evaluation frameworks, such as RQE, LQE, error rubrics, and severity mapping.

• Capability to analyze changes in style guides, recognize implicit client expectations, and map tolerance levels by content type.

• Practical experience in one-on-one coaching, shadowing sessions, alignment roundtables, and structured monthly quality reporting.

• Proficiency in tracking error concentrations, severity shifts, and alignment scores, as well as translating justification patterns into style guide enhancements.

• Native-level Kazakh and professional-level English proficiency.

• Previous experience in supporting significant technology localization initiatives and working with calibration or alignment tools is preferred.

• Background check is mandatory as part of the onboarding process.

• Must reside in one of the approved countries.

🏝️ Benefits

• Successful candidates will receive a dedicated device for project-related work.

• Consistent project volume.

• Comprehensive onboarding and ongoing training opportunities.

• Access to established linguistic resources.

• Long-term collaboration with global teams on high-visibility products.