English to German Review Lead – UI, Marketing & Product Content

This is a fully remote position, open to applicants in Switzerland.

📋 Description

• Act as the language quality authority and main client-facing linguistic specialist for a prominent global technology client.

• Take ownership of the locale’s interpretation of the client's quality standards.

• Ensure alignment among the Post-Editing Lead, Post Editors, and Reviewers regarding a unified understanding of quality.

• Serve as the primary contact for the client's Language Manager on discussions related to quality, arbitration, and escalations.

• Promote consistency, quality governance, and continuous improvement across various content types, including UI, marketing, product, informational, legal, and support materials.

• Review updates to style guides and glossaries, evaluate impacted quality categories and content types, and document changes.

• Monitor corrections and feedback from the client’s Language Manager during calibration and quality calls.

• Facilitate regular alignment roundtables with the language community.

• Compile and publish a structured monthly quality report highlighting performance, areas for improvement, style guide updates, errors, and arbitration results.

• Provide one-on-one coaching to Reviewers, conduct shadowing sessions, and deliver training based on alignment data.

• Create style guide proposals derived from recurring justification patterns.

• Share cross-locale trends with the Welocalize Quality Manager.

• Ensure alignment with decisions made by the client’s Language Manager and raise evidence-based concerns when necessary.

• Take ownership of the locale’s review service score, which includes RQE audits and alignment performance.

• Maintain the community’s shared understanding of quality and ensure the integrity of arbitration records.

• Oversee the working relationship with the client's Language Manager, addressing clarifications, escalations, and expectation tracking.

⛳️ Requirements

• 3 to 5+ years of experience in Localization Quality Assurance (LQA), Senior Language Lead, or Quality Governance roles.

• Direct experience serving as the primary point of contact for client Language Managers.

• Proven experience managing formal arbitration or escalation processes and facilitating conflict resolution.

• Extensive practical knowledge of localization evaluation frameworks including RQE, LQE, error rubrics, and severity mapping.

• Ability to analyze changes in style guides, identify implicit client expectations, and map tolerance by content type.

• Hands-on experience with one-on-one coaching, shadowing sessions, alignment roundtables, and structured monthly quality reporting.

• Proficient in tracking error concentrations, severity drift, and alignment scores, along with converting justification patterns into style guide enhancements.

• Native-level proficiency in German (Switzerland).

• Professional-level proficiency in English.

• Background check required as part of the onboarding process.

• Must be physically located in one of the approved countries.

• Preferred: Previous experience supporting major technology localization programs and working with calibration or alignment tools.

🏝️ Benefits

• Dedicated device for project work.

• Comprehensive onboarding process.

• Continuous training opportunities.

• Access to established linguistic resources.

• Consistent project volume.

• Long-term collaboration with global teams on high-visibility products.