English to Georgian Review Lead – UI, Marketing, Product Content

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the language quality authority and the primary linguistic expert for a prominent global technology client.

• Take ownership of the locale's interpretation of the client's quality standards.

• Ensure alignment between the Post-Editing Lead, Post Editors, and Reviewers regarding shared quality expectations.

• Serve as the principal liaison for the client's Language Manager on discussions related to quality, arbitration, and escalations.

• Promote consistency, quality governance, and continuous improvement across user interface, marketing, product, informational, legal, and support content.

• Review updates to the style guide and glossary, evaluate impacted quality categories and content types, and document changes.

• Monitor corrections and feedback from the client's Language Manager from calibration and quality calls.

• Conduct regular alignment meetings with the language community.

• Publish a structured monthly quality report detailing performance, areas for improvement, style guide updates, notable errors, and arbitration results.

• Provide one-on-one coaching to Reviewers using specific examples.

• Facilitate shadowing sessions and deliver training based on alignment data.

• Suggest improvements to the style guide based on recurring justification trends.

• Share cross-locale trends with the Welocalize Quality Manager.

• Maintain alignment with the client and raise evidence-based concerns as needed.

• Manage the locale's review service score, including RQE audits and alignment performance.

• Ensure a shared understanding of quality within the community.

• Confirm that arbitration records are valid and well-supported.

• Oversee the working relationship with the client's Language Manager, including clarifications, escalations, and tracking expectations.

⛳️ Requirements

• 3 to 5+ years of experience in Localization Quality Assurance (LQA), Senior Language Lead, or Quality Governance roles.

• Direct experience serving as the primary contact for client Language Managers.

• Proven experience managing formal arbitration or escalation processes.

• Experience in facilitating conflict resolution.

• In-depth, practical knowledge of localization evaluation frameworks, including RQE, LQE, error rubrics, and severity mapping.

• Ability to analyze changes in style guides and identify implicit client expectations.

• Capability to map tolerance levels by content type, including Marketing, Legal, and UI.

• Hands-on experience with one-on-one coaching, shadowing sessions, alignment roundtables, and structured monthly quality reporting.

• Proficiency in tracking error concentrations, severity drift, and alignment scores.

• Ability to translate justification patterns into style guide improvements.

• Native-level proficiency in Georgian.

• Professional-level proficiency in English.

• Prior experience supporting major technology localization programs and familiarity with calibration or alignment tools is preferred.

• Must be physically located in one of the approved countries.

• Background check is required as part of the onboarding process.

🏝️ Benefits

• Dedicated device for project-related work.

• Consistent project volume.

• Comprehensive onboarding process.

• Ongoing training opportunities.

• Access to established linguistic resources.

• Long-term collaboration with global teams on high-visibility products.