English to Estonian Review Lead – UI, Marketing & Product Content

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the language quality authority and primary linguistic expert interfacing with a prominent global technology client.

• Take ownership of the locale’s interpretation of the client's quality benchmarks.

• Ensure that the Post-Editing Lead, Post Editors, and Reviewers possess a unified understanding of quality criteria.

• Serve as the primary liaison for the client's Language Manager regarding quality discussions, arbitration, and escalations.

• Promote consistency, quality governance, and continual enhancement across UI, marketing, product, informational, legal, and support materials.

• Review updates to style guides and glossaries, evaluate impacted quality categories and content types, and document changes.

• Monitor client Language Manager corrections and feedback from calibration and quality discussions.

• Organize regular alignment roundtables with the language community.

• Compile and publish a structured monthly quality report detailing performance, areas for improvement, style guide updates, significant errors, and arbitration results.

• Provide one-on-one coaching to Reviewers, conduct shadowing sessions, and deliver training based on alignment data.

• Create style guide recommendations from recurring justification trends.

• Share cross-locale trends with the Welocalize Quality Manager.

• Maintain alignment with the client and present evidence-based concerns.

• Manage the locale’s review service score, including RQE audits and alignment performance.

• Uphold the community’s shared understanding of quality standards.

• Ensure that arbitration records are accurate and well-supported.

• Oversee the working relationship with the client’s Language Manager, encompassing clarifications, escalations, and tracking expectations.

⛳️ Requirements

• 3 to 5+ years of experience in Localization Quality Assurance (LQA), Senior Language Lead, or Quality Governance roles.

• Direct experience as the main point of contact for client Language Managers.

• Proven experience in managing formal arbitration or escalation procedures.

• Skills in facilitating conflict resolution.

• Extensive, practical knowledge of localization evaluation frameworks, including RQE, LQE, error rubrics, and severity mapping.

• Ability to analyze style guide modifications, discern implicit client expectations, and align tolerance levels by content type.

• Hands-on experience in one-on-one coaching, shadowing sessions, alignment roundtables, and structured monthly quality reporting.

• Proficiency in tracking error concentrations, severity drift, and alignment scores.

• Capability to transform justification trends into style guide enhancements.

• Native-level proficiency in Estonian.

• Professional-level proficiency in English.

• Background check required as part of the onboarding process.

• Must be physically located in one of the approved countries.

• Prior experience in supporting major technology localization initiatives and working with calibration or alignment tools is preferred.

🏝️ Benefits

• A dedicated device will be provided for project work.

• Consistent project volume.

• Comprehensive onboarding process.

• Ongoing training opportunities.

• Access to established linguistic resources.

• Long-term collaboration with global teams on high-visibility products.