English-Spanish OPI/VRI Interpreter – Sign-On Bonus

This is a fully remote position, open to applicants in Latin America.

📋 Description

• Facilitate effective and precise communication between individuals who speak English and Spanish.

• Deliver consecutive interpretation services in medical, social service, customer care, and financial contexts.

• Execute a combination of Over-the-Phone Interpretation (OPI) and Video Remote Interpretation (VRI).

• Uphold professionalism, impartiality, confidentiality, and accuracy at all times.

• Manage interpretation calls and queue time during designated logged-in hours.

• Fulfill recruitment, technical verification, and client onboarding prerequisites prior to the assigned start date.

⛳️ Requirements

• A minimum of six months of verifiable professional experience in providing remote English-Spanish OPI and/or VRI interpretation.

• Advanced proficiency in English, at least at the C1 level.

• Strong verbal and written communication skills in English.

• Native or native-level fluency in Spanish.

• Exceptional comprehension of Spanish and active listening abilities.

• Capability to provide accurate, complete, impartial, and professional consecutive interpretation.

• Comprehensive understanding of medical, financial, and social service terminology.

• Awareness of patient privacy, confidentiality, and HIPAA-related guidelines.

• Excellent attention to detail, active listening skills, emotional composure, and neutrality in sensitive circumstances.

• Commitment to attendance, adherence to schedules, quality standards, and established operational procedures.

• Ability to work independently in a quiet and professional setting.

• A stable and reliable internet connection is essential.

• Ethernet cable must be connected directly to the router or modem; Wi-Fi connections are not allowed.

• Use of an approved client-compatible USB headset; Bluetooth headsets, mono headsets, and built-in microphones are prohibited.

• Approved headset models include Logitech H390, Jabra GN series, Jabra Evolve series, Microsoft LifeChat LX-6000, Plantronics Blackwire C3220, Dell Plantronics, and HP Stereo USB Headset G2.

• Intel Core i5, 6th generation or newer is required.

• A webcam with 720p or 1080p resolution is necessary.

• An updated version of Chrome, Safari, Microsoft Edge, or Firefox browser is required.

• A quiet, distraction-free workspace suitable for confidential interpretation sessions is essential.

• Selected candidates must complete recruitment, technical verification, and client onboarding before the assigned start date.

🏝️ Benefits

• Guaranteed compensation for each eligible logged-in hour, which includes time spent handling calls and waiting in the queue, according to relevant program terms.

• Sign-on bonus available.

• Performance-based bonuses offered.

• Bonuses for schedule adherence.

• Opportunities for overtime work.

• 100% remote work from home, eliminating the need for a daily commute.

• A structured workweek consisting of five days with two scheduled days off.

• A supportive team environment.

• A culture focused on continuous improvement.