
Engineering Manager, ML
Posted 4 days ago

Posted 4 days ago
This is a fully remote position, open to applicants in Portugal.
• Take ownership of the complete product data pipeline: from ingestion through feeds and plugins, to ML enrichment, moderation, and publication, ensuring clear SLAs for freshness, coverage, and quality.
• Direct the ML roadmap for catalog intelligence, encompassing category tree and attribute coverage, translation quality, ML-assisted moderation, item embeddings, and recommendations.
• Spearhead significant cross-team initiatives and guide them to production.
• Participate in quarterly planning and roadmap formulation; define and communicate OKRs for catalog quality and personalization.
• Evaluate feature designs and verify that non-functional requirements are met, including ML evaluation, inference cost, latency, and data residency.
• Develop and sustain evaluation and labeling infrastructure to assess model changes prior to production.
• Manage technical debt and incident response across ML and backend services.
• Recruit, assess, and inspire team members; nurture ML engineers to take ownership of business outcomes.
• Facilitate cross-team collaboration with Shopping, Offers, Monetization, catalog operations, and partner support.
• Promote a results-driven and business-focused culture.
• Track key performance indicators for the team.
• Ensure transparency in processes and delivery for stakeholders and partner functions.
• Streamline processes to boost productivity.
• Lead a multidisciplinary team of ML engineers, backend and frontend engineers, QA, and a product analyst.
• Collaborate closely with Shopping, Offers, and Monetization teams, as well as catalog operations and partner support.
• Over 6 years of engineering experience, including more than 3 years developing production ML systems (NLP, LLM applications, embeddings, or large-scale classification).
• At least 2 years of experience as an Engineering Manager or ML Team Lead in a rapidly growing e-commerce, marketplace, or fintech environment.
• Practical experience in delivering LLM-based products: prompt and pipeline design, fine-tuning, evaluation, cost and latency management, and working with self-hosted and API-based models.
• Experience in constructing and managing large-scale data and ML pipelines (batch and streaming), ensuring they are observable, reproducible, and dependable.
• Strong backend fundamentals; capable of reviewing Go and Python services and understanding distributed systems.
• In-depth understanding of ML evaluation: golden datasets, labeling workflows, offline metrics, and A/B testing linked to business outcomes.
• Product acumen relating catalog quality to conversion, discovery, and merchant growth.
• A proactive attitude and the ability to work autonomously.
• Excellent communication skills in English (B2 level or above).
• Preferred: experience with product catalogs, PIM systems, or marketplace content moderation.
• Preferred: experience with Arabic-language content.
• Preferred: familiarity with data residency and regulated data requirements.
• Full-time B2B contract.
• Fully remote working environment.
• Up to 20% tax allowance.
• 22 paid vacation days per year.
• Stock options (ESOP) in a rapidly scaling, pre-IPO company.
• Flexible benefits for wellness, travel, or educational purposes.
• Collaborate with a high-achieving, international engineering team in a global fintech unicorn.
Grafana Labs
Grafana Labs
Grafana Labs
CVS Health
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