Engagement Manager – Services Sales

This is a fully remote position, open to applicants in Spain.

📋 Description

• Identify, negotiate, and finalize Professional Services opportunities to enhance and mitigate risks associated with customer adoption of MongoDB.

• Collaborate across Sales, Professional Services, and Customer Success teams to promote professional services sales.

• Gain insights into customers’ application and data portfolios, IT and business priorities, and success metrics to design digital transformation strategies utilizing MongoDB technologies.

• Convert customer use cases, challenges, and requirements into defined projects and statements of work.

• Formulate account strategies and plans for the adoption, growth, and utilization of MongoDB.

• Lead deals and technical scoping from initiation to completion.

• Oversee the Professional Services pipeline for bookings and regional revenue projections.

• Communicate the business value of professional services and address issues, challenges, strategies, approaches, and risks related to delivery.

• Create repeatable resources such as estimates, proposals, statements of work, templates, tools, and case studies.

• Transfer agreed project scope and customer expectations to the delivery team.

• Provide support and mentorship to team members while sharing best practices.

⛳️ Requirements

• A Bachelor’s degree in Computer Science, Mathematics, Engineering, or equivalent professional experience.

• At least 5 years of experience in selling Professional Services and/or technology solutions at an enterprise software organization.

• Background as an architect, consultant, project manager, or manager of Professional Services.

• Proven experience in positioning and selling professional services internally.

• Experience managing a quota for Professional Services bookings.

• General understanding of Databases (RDBMS, SQL, NoSQL).

• Familiarity with the software development lifecycle and related development methodologies (e.g., Agile, Waterfall).

• Knowledge of software architecture, including both cloud and on-premise technologies such as AWS, GCP, Kubernetes, and Openshift.

• Ability to work collaboratively as part of a larger account team to develop and implement complex account strategies and sales initiatives.

• Proficient in scoping and estimating projects.

• Excellent presentation skills: Demonstrating the value, capabilities, and unique features of complex service solutions using methodologies and service offerings.

• Fluency in both Spanish and English.

🏝️ Benefits

• Employee affinity groups.

• Fertility assistance.

• Generous parental leave policy.

• Necessary accommodations for individuals with disabilities during the application and interview process.

• Opportunities to travel for key engagements and team offsites.