Engagement Manager – Services Sales

This is a fully remote position, open to applicants in Italy.

📋 Description

• Comprehend customers’ application and data portfolios, IT and business priorities, along with success metrics to craft digital transformation strategies utilizing MongoDB technologies.

• Convert customer use cases, challenges, and requirements into defined projects and statements of work.

• Collaborate with Sales, Professional Services, and Customer Success to formulate account strategies for the adoption, growth, and utilization of MongoDB.

• Lead deals and technical scoping from initiation to closure.

• Oversee the Professional Services pipeline, bookings, and revenue forecasts for the region.

• Communicate the business value of Professional Services while addressing delivery risks and challenges.

• Create repeatable resources, such as estimates, proposals, SOWs, templates, tools, and case studies.

• Relay agreed project scope and customer expectations to the delivery team.

• Mentor team members and disseminate best practices.

• Act as a pivotal leader within the Professional Services team.

⛳️ Requirements

• A Bachelor’s degree in Computer Science, Mathematics, Engineering, or equivalent professional experience.

• At least 5 years of experience in selling Professional Services and/or technology solutions at an enterprise software organization.

• Background as an architect, consultant, project manager, or Professional Services manager.

• Experience in positioning and selling professional services internally.

• Proven record of meeting quota for PS bookings.

• General understanding of databases (RDBMS, SQL, NoSQL).

• Familiarity with the software development lifecycle and related methodologies, including Agile and Waterfall.

• Knowledge of software architecture, including cloud and on-premise technologies like AWS, GCP, Kubernetes, and OpenShift.

• Capability to collaborate as a part of a larger account team to devise and implement complex account strategies and sales initiatives.

• Proficiency in scoping and estimating projects.

• Strong presentation abilities for intricate service solutions.

• Willingness to travel for key engagements and team offsites.

• Bilingual proficiency in both French and English.

🏝️ Benefits

• Employee affinity groups.

• Fertility assistance.

• Generous parental leave policy.

• Supportive and enriching culture.

• Necessary accommodations for individuals with disabilities during the application and interview process.