This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the Statement of Work (SOW) process from start to finish: define engagement scopes, draft SOWs, price services, and present them to enterprise clients.

• Define AI Agent deployment parameters, which include conversational design, integration, and outcome configuration, along with core-platform services.

• Propel services attachment and bookings for both new and expansion contracts.

• Collaborate with Sales, Deal Desk, and Product teams to expedite deal processes without compromising delivery margins.

• Develop a scalable process, including templates and pricing strategies that facilitate the growth of this function.

⛳️ Requirements

• 4 to 10 years of experience in professional services, with at least 2 years focused on scoping and selling service engagements (PS Sales / Engagement Manager / Services Sales).

• Proven success in driving services attachment and bookings, beyond mere paperwork processing.

• Strong technical understanding to define complex deployment requirements.

• Experience in conversational AI or contact-center AI is highly preferred.

• Ability to price and advocate for service value directly to enterprise clients.

• Exposure to deal desk or commercial contracting is advantageous.