Engagement Manager – Enterprise

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee a portfolio of interconnected projects and extensive, multi-year programs tailored for strategic enterprise clients.

• Manage dependencies between projects, resource distribution, and ensure consistent communication across various initiatives.

• Build relationships with stakeholders and offer strategic direction and updates regarding project progress.

• Align executive expectations and serve as a reliable advisor.

• Supervise the financial health of engagements, including budget management, revenue forecasts, profitability, and financial reporting.

• Spearhead projects from the definition of requirements to deployment.

• Define timelines, scopes, budget estimates, and implementation strategies.

• Coordinate both internal and external resources to maintain adherence to project scope, schedule, and budget.

• Evaluate project progress and adjust scope, timelines, and costs as necessary.

• Navigate competing stakeholder priorities through negotiation and conflict resolution.

• Establish scalable project management methodologies, quality benchmarks, and performance metrics.

• Identify and manage risks across various projects and programs.

• Monitor resource requirements and allocations.

• Act as Senior Engagement Manager for strategic initiatives and lead project teams.

• Oversee the management of scope, schedules, budgets, change orders, risks, and delivery key performance indicators (KPIs).

• Communicate project outcomes and risks through the appropriate management channels and escalate issues when necessary.

• Collaborate with sales teams to uncover cross-selling and up-selling opportunities.

• Guide clients through organizational transformations associated with enterprise-level projects.

• Enhance delivery processes to improve efficiency, quality, and scalability.

⛳️ Requirements

• A minimum of 7 years of experience in project and program management within a professional services or consulting setting.

• Proven experience with enterprise-level projects exceeding $1M.

• A demonstrated history of managing a portfolio of projects for enterprise clients.

• Expertise in enterprise/ISV project delivery finances, including P&L management, budget forecasting, and reporting.

• Exceptional skills in executive communication and presentation, particularly to C-suite and senior stakeholders.

• Advanced problem-solving, negotiation, and conflict resolution capabilities.

• Strong sense of ownership and accountability.

• Familiarity with project management tools such as JIRA and Confluence.

• Knowledge of best practices in program governance.

• Ability to thrive in a fast-paced, dynamic environment with competing priorities.

• Experience in escalation management along with proactive measures to ensure delivery quality, budget, and timelines.

• Understanding of cloud-native technologies, preferably AWS, data processing, and/or analytics.

• Proven success in a change management role within a large organization.

• Demonstrated business development experience, including identifying and pursuing new opportunities within a client base.

• A Bachelor's or Master's degree in a relevant discipline is preferred.

• Professional certifications such as PMP, PgMP, CSM, or other relevant credentials are preferred.

🏝️ Benefits

• Retirement Savings Matching Program (RRSP).

• Access to the latest technology.

• Partnership with Perkopolis Discounts.

• Remote-first work environment.

• Flexible work hours and location.

• Paid parental leave options.

• Employer-covered health and dental premiums.

• GreenShield+ Counselling Mental Health services.

• $500 annual Health Care Spending Account.

• Peer recognition rewards.