Employee Relations Specialist, Tier 1

This is a fully remote position, open to applicants in Arizona, +6 more locations.

📋 Description

• Exhibit a thorough understanding of company policies, culture, and values to propose solutions for employment-related matters.

• Foster positive interactions between management and staff.

• Address assigned cases within designated SLAs while ensuring an optimal employee experience.

• Perform basic investigations and assist with more complex inquiries involving harassment, discrimination, accommodation, and retaliation.

• Enhance comprehension of company policies and applicable employment laws through coaching and training initiatives.

• Develop and maintain documentation for cases and investigations.

• Support disciplinary actions and other documentation concerning employee performance issues.

• Collaborate on Employee Relations projects and consultations focused on enhancing the employee experience.

⛳️ Requirements

• A Bachelor’s degree in Business or a related field in HR is preferred.

• At least 2 years of experience in Human Resources with a focus on Employee Relations is preferred, including involvement in employee investigations.

• Proven experience managing multiple concurrent employee relations activities.

• Skilled in providing clear guidance and ensuring timely and consistent follow-through.

• Proficient in detailing and documenting case notes, investigation summaries, and correspondence with employees and partners.

• Capable of working independently as well as collaboratively within a team.

• Ability to build strong professional relationships with peers, managers, executives, and cross-functional teams across various organizations.

• Exceptional verbal and written communication abilities.

• Strong understanding of Federal, state, and local regulations, with the ability to communicate them effectively.

• Familiarity with ADA, FMLA, and Leave of Absence procedures.

• Commitment to conducting business in alignment with TP USA Values.

🏝️ Benefits

• Comprehensive health benefits, which may include medical, vision, and dental.

• Employment Assistance Programs.

• Health and personal time off (HPT).

• Leave programs as eligible.

• Competitive 401(K) plans.

• Life insurance.

• Supplemental medical coverage.

• Critical care insurance.

• Pet insurance.

• FSA plans.

• Retailer discounts.

• Career advancement opportunities.

• An inclusive and diverse workplace culture.

• Support for active-duty service members, veterans, and military families.

• Reasonable accommodations during the application process.