Employee Relations Specialist

This is a fully remote position, open to applicants in Connecticut, +1 more state.

📋 Description

• Act as the primary contact for employees and managers who report workplace issues or have questions regarding policies.

• Record initial statements, collect preliminary information, and present findings to the Senior Manager of Employee Relations.

• Immediately escalate high-risk or complex cases, such as harassment and discrimination, to senior leadership.

• Independently handle and investigate routine employee relations matters, including attendance concerns, dress code infractions, conduct issues, and basic performance disputes.

• Collaborate with managers to create and implement performance improvement plans and corrective actions.

• Keep precise, confidential, and up-to-date records of employee relations inquiries and investigations within the case management system.

• Ensure that practices align with internal policies and relevant federal, state, and local employment regulations.

• Provide guidance to employees and frontline managers regarding company policies, procedures, and fundamental HR best practices.

• Assist in the development, communication, and execution of HR policies, employee relations training, and compliance initiatives.

• Facilitate employee and manager education on workplace expectations and company policies.

• Work closely with the Senior Manager of Employee Relations to foster a positive employee experience and ensure compliance.

⛳️ Requirements

• Bachelor's Degree or Equivalent Experience.

• 1–3 years of experience in Human Resources, with a clear focus or strong interest in Employee Relations.

• Exceptional active listening, verbal, and written communication skills.

• Strong objective, analytical, and conflict-resolution skills.

• Basic knowledge of employment laws, including FMLA, ADA, and FLSA, as well as standard HR compliance protocols.

• Experience using Workday or a similar HRIS is preferred.

• SHRM-CP, SHRM-SCP, PHR certification, or a willingness to pursue certification is preferred.

• Background in supporting workplace investigations and managing employee relations cases is preferred.

🏝️ Benefits

• Competitive compensation.

• Medical, dental, and vision insurance.

• HSA accounts with employer contributions.

• 401(k) eligibility with employer match.

• Paid holidays.

• Defined PTO and sick time programs.