Employee Benefits Account Manager

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Aid in the creation of open enrollment kits and associated materials.

• Engage in and develop materials for client strategy sessions, planning meetings, and issue discussions alongside the account team.

• Gather data and prepare Requests for Proposal (RFPs) across various coverage lines.

• Assess RFP responses and generate both qualitative and quantitative evaluations.

• Execute the implementation of new cases using a checklist and guide clients through their existing benefit plans.

• Communicate and assist in the execution of compliance and regulatory changes, which include COBRA, ERISA, HSA, HRA, Flex, and HIPAA.

• Review and rectify SPDs, Wrap documents, and carrier certifications.

• Provide support for group medical and ancillary programs.

• Prepare renewal documentation and present options under the guidance of the Risk Advisor or Account Executive.

• Address claims issues, benefit and coverage inquiries, open enrollment queries, compliance questions, and other benefits-related concerns.

• Collaborate with team members to manage workloads and uphold vendor and client relationships.

• Carry out customer and company actions to prevent potential errors and omissions.

• Report directly to the Employee Benefits Department Manager.

⛳️ Requirements

• Highly driven and motivated for growth.

• Demonstrates professionalism, client-oriented skills, and meticulous attention to detail.

• Excellent interpersonal abilities.

• Strong oral and written communication capabilities.

• Active Life, Health, and Accident License preferred.

• Competent in navigating and utilizing automation systems and workflows.

• Minimum of 2 years of experience in employee benefits and insurance.

• Proficient in Microsoft Office applications.

• Skilled with customer management systems and record-keeping practices.

• Capable of working effectively for 40+ hours per week, including prolonged computer usage.

• Proficient in communicating effectively through telephone, computer, web, voice, teleconferencing, and mail technologies.

• Ability to read and comprehend standard typed documents.

• Willingness to travel.

• Availability to work Monday through Friday during core hours of 8:00am-5:00pm CST.

🏝️ Benefits

• Full-time employment.

• Fully remote work setup.

• Monday to Friday from 8:00am to 5:00pm CST core hours.

• Opportunity to travel.