Employee Benefits Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the main advisor and daily point of contact for designated employee benefits clients.

• Cultivate long-lasting client relationships and provide prompt support.

• Oversee the planning and implementation of open enrollment, including employee education, presentations, communications, and policy management.

• Collaborate with Producers, Benefit Consultants, carriers, and internal service teams to create customized benefit solutions.

• Evaluate renewal options, create contribution models, and perform benchmarking.

• Manage RFP processes, carrier submissions, and internal workflows.

• Ensure that deadlines and service commitments are adhered to.

• Recognize cross-selling and growth opportunities within current client accounts.

• Enhance client relationships and broaden service offerings.

⛳️ Requirements

• Background in employee benefits account management, consulting, or a related client service position.

• In-depth understanding of employee benefits administration, renewals, and interactions with carriers.

• Capability to handle multiple client accounts and manage competing deadlines.

• Exceptional written, verbal, and interpersonal communication skills.

• Proficient in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.

• Professional demeanor suitable for client-facing situations.

• Ability to work autonomously while also contributing to a team-oriented environment.

• At least 3 years of experience in employee benefits account management, consulting, or a similar field.

• Life & Health insurance license considered a beneficial asset.

• Familiarity with agency management or CRM platforms like Zywave.

• Bachelor's degree in Business, Insurance, or a related discipline regarded as a valuable asset.

• Proven track record in identifying account growth and cross-selling opportunities.

🏝️ Benefits

• Various medical plan options, with preventive care fully covered.

• Complimentary virtual medical and mental healthcare for employees and their families.

• Dedicated healthcare concierge services.

• Employer-funded short-term and long-term disability insurance.

• Paid parental leave.

• Customizable PTO without conventional accrual systems.

• Separate sick leave policy.

• Competitive company match on 401(k) contributions.

• Extensive dental and vision coverage.

• Employee Assistance Program offering confidential support for mental health, legal, financial, and work-life matters.

• Paid holidays provided by the company.

• Comprehensive health and welfare programs available for family members and domestic partners.