Elevated Risk Care Management Program Manager

This is a fully remote position, open to applicants in District of Columbia, +3 more states.

📋 Description

• Deliver extensive program and project management support for the design, launch, management, evaluation, and scaling preparation of the Elevated Risk Care Management (ERCM) Pilot.

• Assist Government program leaders and designated stakeholders throughout the Concept, Explore, Design, Implement, Evaluate, and Spread phases.

• Create and implement integrated project plans, schedules, milestones, dependencies, as well as tracking risks, issues, decisions, and action items.

• Establish project governance structures, including Integrated Project Team frameworks, meeting schedules, decision-making protocols, and escalation pathways.

• Coordinate cross-functional workstreams and gather stakeholder input across clinical and operational teams.

• Develop ERCM operating models, workflows, roles, responsibilities, escalation processes, implementation strategies, standard operating procedures, training resources, and communications.

• Oversee implementation at three selected pilot sites, which includes onboarding, readiness, training, workflow execution, and stakeholder engagement.

• Set up reporting processes, dashboards, and performance-monitoring systems.

• Assist in evaluation through data collection, organization, interpretation, performance measurement, reporting, and assessment of pilot effectiveness.

• Formulate recommendations, transition documents, implementation toolkits, and resources for phased national expansion.

• Facilitate meetings, working sessions, stakeholder engagements, and program reviews; prepare agendas, briefings, minutes, decision logs, and action trackers.

• Draft technical, operational, executive-level, and evaluation documents while ensuring version control of project documentation.

⛳️ Requirements

• Master’s degree in healthcare administration, public health, business administration, health services, social sciences, clinical discipline, or a related field.

• At least 10 years of pertinent healthcare experience.

• Project Management Professional (PMP) certification.

• Minimum of six years of experience supporting a large corporation, healthcare organization, or government agency.

• Preferred experience in supporting the Department of Veterans Affairs (VA) or another large federal healthcare system.

🏝️ Benefits

• Health Care Plan (Medical, Dental & Vision).

• Retirement Plan (401k, IRA).

• Life Insurance (Basic, Voluntary & AD&D).

• Paid Time Off (Vacation, Sick & Public Holidays).

• Short Term & Long Term Disability.

• Training & Development.