Electricity Power Dispatcher

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Develop and submit daily operational plans between 6:30 AM and 10:00 AM Alberta time for current and upcoming asset activities.

• Present asset offers to the Independent System Operator prior to market deadlines.

• Confirm acceptance of plans by the system operator before transitioning to monitoring mode.

• Collaborate with internal teams and on-site operators to execute plans within the morning timeframe.

• Oversee operations in relation to the accepted plan for the remainder of the shift.

• Monitor web-based portals and communication systems for alerts, notifications, and messages from the system operator.

• React to system operator notifications within two minutes and coordinate with the relevant stakeholders.

• Ensure that instructed actions are completed and confirmations are obtained.

• Function as the communication link between on-site generation asset operators, system operators, and internal teams.

• Implement documented operating procedures when alerts are triggered, which includes categorizing issues, contacting relevant parties, gathering information, and providing updates.

• Engage directly with external operators through internet-based phone and digital communication channels.

• Conduct a 15-minute handover at the beginning and end of each shift.

• Participate in quarterly cross-team meetings with the Alberta-based crew.

⛳️ Requirements

• A minimum of 2 years of experience as a Power Dispatcher, System Operator, Grid Operator, or Control Center Operator within the Philippine utility or energy sector.

• Practical experience in Independent System Operator (ISO) coordination, specifically in building and submitting daily operational plans or asset offers within market deadlines.

• Background in energy trading or generation asset dispatch, covering market offers, scheduling, or grid compliance.

• Experience in a 24/7 operations center with documented response-time requirements of under five minutes.

• External-facing operational communication skills with on-site operators, system operators, or regulatory agencies via phone and web-based portals.

• Availability for 12.5-hour shifts from 6:00 PM to 6:00 AM Mountain Time on a seven-day rotation, including holidays.

• Reliable wired internet connection along with a documented backup connection, such as an LTE hotspot or satellite service from a different provider.

• Proficiency in C1+ English (CEFR) for real-time phone coordination with external operators and system operators.

• Preferred coding or scripting skills for workflow automation using Python, VBA, or similar micro-scripts.

• Experience with SCADA or energy management system (EMS) platforms is preferred.

• Dispatcher certification or qualifications in power systems/electrical engineering are preferred.

• Ability to quickly onboard onto multiple web-based operations portals is preferred.

• Experience across various asset classes—transmission, generation, or distribution—is preferred.

🏝️ Benefits

• Competitive salary based on experience and skills.

• Fully remote work from any location within the Philippines.

• Team incentives and recognition for maintaining 100% CRM hygiene and timely reporting.

• Generous paid time off (PTO) in line with company policy.

• HMO coverage available after 3 months for full-time employees based in the Philippines.

• Direct mentorship from international industry experts.

• Continuous learning and development resources.

• Opportunities for global networking.

• Provision of company equipment.

• Secure VPN access to all operating systems.