eCommerce Product Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Guide the delivery of essential customer-facing experiences and features across various applications, platforms, and experiences for the Sunbelt Rentals brand.

• Direct the product management function by defining value creation and advocating for the customer throughout the entire product development lifecycle.

• Enhance overall eCommerce revenue by optimizing online shopping and purchasing experiences within the rental service industry.

• Formulate product strategy, develop roadmaps, and create business cases.

• Collaborate with internal creative teams and engineering departments, as well as with external development partners.

• Oversee digital product development through all stages of the product lifecycle.

• Convert business requirements into technical specifications.

• Identify and address consumer and business challenges.

• Prioritize high-value opportunities and bring them to market.

• Leverage data and qualitative insights to craft outstanding digital experiences.

⛳️ Requirements

• Bachelor's degree in Design, Computer Engineering, Business, Marketing, or related field.

• A minimum of 5 years of experience in digital product or experience management, focusing on strategy development, roadmaps, and business cases.

• At least 3 years of experience collaborating with internal creative and engineering teams or external development partners.

• More than 3 years managing eCommerce solutions with expertise in either Direct-to-Consumer or Business-to-Business models.

• Preferred experience in the Rental, Logistics, Retail, or Supply Chain industries.

• Familiarity with user-centered product development methodologies.

• Knowledge of Agile methodology and development practices, including Scrum, Kanban, and Lean software development.

• Proficient in using Jira and Confluence for product user stories and agile development.

• Proven track record in leading digital product development across all product lifecycle phases.

• Experience successfully translating business requirements into technical specifications.

• Ability to identify and resolve real consumer and business issues, with a demonstrated capacity to prioritize high-value opportunities for market delivery.

• Expertise in utilizing data and qualitative insights to design exceptional digital experiences.

• Familiarity with web and mobile product technologies and best practices in user experience.

• Strong working relationships across various organizational levels, as well as with external agencies and suppliers.

• Capability to meet physical demands such as bending, squatting, crouching, reaching, lifting 25 pounds or more, and working indoors or outdoors as required by the role.

🏝️ Benefits

• Competitive benefits package.

• Comprehensive on-the-job training for all eligible employees.

• Health, Dental, Vision, and Life Insurance coverage.

• Enhanced Vacation Time based on Years of Service.

• 5 Paid Sick Days.

• Competitive wages.

• Tuition Reimbursement program.

• RRSP Matching.

• Tool and Boot Allowance.

• Opportunities for career development and advancement.

• Employee Assistance Program.

• Referral bonus for referring current employees.