Ecommerce Associate Director

This is a fully remote position, open to applicants in Mexico, +1 more country.

📋 Description

• Manage a portfolio of 4–6 lifestyle accounts, focusing on high-AOV or high SKU count consumer durables.

• Act as the main strategic partner for clients, overseeing the performance narrative, spotting growth opportunities, and aligning marketing strategies with business goals.

• Utilize AI technologies to improve and optimize business workflows.

• Leverage Power Digital's Nova ecosystem in relation to departmental activities.

• Conduct weekly client meetings for larger accounts and assist with PM-led meetings for smaller accounts.

• Convert Power Circuit roadmap outputs into weekly priorities for accounts.

• Monitor full-funnel performance through awareness, consideration, and conversion stages.

• Align paid media, SEO, content, email, and creative teams around a cohesive account strategy.

• Aid in retention strategies, focusing on repeat purchase rates, LTV by acquisition cohort, and post-purchase lifecycle performance.

• Identify and correct misleading last-touch metric interpretations, preparing the Account Director for budget discussions.

• Assist the Account Director with quarterly strategy, renewal preparations, and service expansion discussions.

• Build and maintain robust client relationships, contributing to ≥90% retention across accounts.

• Work daily in Iris and Nova, using performance data to proactively identify issues while maintaining a 100% Pulse cadence.

• Coach and develop the team, driving marketing strategy, execution, client retention, and revenue growth.

⛳️ Requirements

• Advanced proficiency in spoken and written English is essential for this position.

• 4–7 years of experience in lifestyle, high-AOV, or considered-purchase marketing, with a background in managing client relationships on a daily basis.

• Comprehensive understanding of full-funnel strategy: how awareness, consideration, and conversion channels interact and where measurement gaps typically occur.

• Comfortable with the limitations of multi-touch attribution — understands last-touch misses and can articulate it clearly.

• Familiar with upper-funnel channels (content, SEO, YouTube, programmatic) at a practical level.

• Experience with brands where creative quality and storytelling serve as competitive advantages.

• Proven track record of managing clients through extended measurement cycles without losing their confidence.

• Strong written and verbal communication skills; capable of presenting a complex, multi-channel performance narrative in a clear manner to non-technical clients.

🏝️ Benefits

• Base salary paid in USD along with commission opportunities.

• Unlimited Time Off available from the first day.

• Flexible working environment: full-remote, in-office, or hybrid options.

• Healthcare stipend of $50/month to assist with healthcare or insurance expenses.

• National Holidays plus 2 Mental Health Recharge Days each year.

• Unlimited opportunities for growth and leadership within a rapidly expanding firm.

• Continuous employee development programs aimed at personal and professional growth (Hedgehog and Vital 5s).

• Quarterly awards that include prize money and recognition for exceptional performance.

• Opportunities to participate in company DEI initiatives.